by David Irvine, Bruce Klatt and Shaun Murphy
Revised Second Edition
Bow River Publishing, Calgary, 2005
Product Type: Paperback Book
Length: 115 pages
The first book to demonstrate how to implement accountability agreements, Accountability represents a promise and an obligation, both to managers and to the people they manage, to deliver specific, defined results.
Accountability is essential to the running of every efficient organization, showing that to operate from a position of accountability is to recognize that each individual stands at the centre of a circle of influence and should be willing to extend its boundaries in pursuit of results.
Providing practical solutions to the accountability crises currently affecting many organizations, the authors have succeeded in supplying not only a template for achieving agreements, but the inspiration to do so. Accountability is more than doing one’s best, it is a force for empowerment for all managers or leaders who are keen to raise the goals set for their workforce.
“…simplifies a weighty concept without sacrificing its profound importance. The authors take the reader from concept to specifics, rendering the intimidating challenge of managerial accountability doable and even exciting.” — John Carver, author of Boards That Make A Difference, co-author of Reinventing Your Board
“…one of the most solidly practical books I have ever seen on how leaders can make credibility come alive. The authors have made a major contribution to moving leadership and management from theory into practice.” — Jim Kouzes, Chairman, Tom Peters Group/Learning Systems