Why do we discount people’s feelings – and what can we do about it? Have you ever been told to: “Calm down” “Don’t worry” “Relax” “Don’t be so intense” “Just let it go” Rarely do these responses change the emotions or the actions that are intended. In fact, they usually result in making things worse. […]
In a recent podcast (The Leader’s Navigator) with my daughter, Hayley, we talked about Living Authentically With Anger. To counter some of the divisiveness and strain that seems prevalent in our world today, we suggest a strategy to use with your team. Before every operational meeting, get a sentence from each person about how they […]
While arrogance and confidence appear similar on the surface, there is a definitive line that divides the two. Confidence is an intrinsic value, involving inner trust, assurance, and faith in one’s ability to deal with the situation in front them. Arrogance, on the other hand, is a false sense of superiority over others that comes […]
Nelson Mandela had many teachers in his life, but the greatest of them all was prison. In the words of his biographer, Richard Stengel, “Prison taught him self-control, discipline, and focus, and it taught him how to be a full human being – the things he considered essential to leadership.” In other words, it was […]
Why decision making is so effective when it is located where the knowledge and expertise lie, rather than where the pay grade is appropriate.
I come from a lineage of hand-standers. My grandfather could still do a headstand when he was 93. My father was a Canadian national gymnast in the 1940s. He used to walk around on his hands when he was 50. I didn’t think there was anything particularly unusual about this until my friends came over. […]
