Every leader I’ve worked with eventually asks some version of the same question: When will things settle down? It’s understandable that we want to return to stability and away from the unknown. We tend to think of any disruption as temporary — a storm to weather before things return to normal. They rarely do. After […]
A recent coaching client told me about a member of her team who noticed that a small but recurring problem was slowing everyone down. The team member’s usual response to this was to complain behind everyone’s back. But because they had been focussing on ownership and initiative, she tried something different. She was direct about […]
This summer I had the privilege of being a guest faculty at Gravitas Impact’s Business Advisor Growth Intensive in Vancouver, Washington. Gravitas Impact is a global community of premium coaches where experienced professionals sharpen their craft, expand their practice, and build lasting client impact. Keith Cupp, the founder, is committed to help coaches rise past the level of a trusted advisor […]
A resilient team is not one that never feels pressure; it is one that learns how to be honest and stay steady when pressure arrives. Strong leaders build that steadiness by creating a culture of trust, reflection, and practical support, rather than expecting people to simply “tough it out”. Not long ago, I worked with […]
Now I become myself. It’s taken time, many years and places, I’ve been dissolved and shaken, Worn other people’s faces… – May Sarton For the past year I’ve been a part of the Men’s Shed – a community-based, non-profit organization that provides a safe, supportive, and inclusive workshop space for men. We support men to […]
In today’s fast-paced, uncertain, high-stakes environment, emotions are running hotter than ever. The smallest trigger – a delayed email, a differing opinion – can ignite impatience and reactivity, turning colleagues, teams, and communities into emotional powder kegs. Whether you’re in customer service, leading or working in teams, you’re on the front lines of this tension, […]
