Burnout, Leadership, and the Tyranny of the Transactions

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Every job has a transactional aspect and a transformational aspect. The transactional aspect deals with such issues as budgeting, planning, performance management, and administration. The transformational side of management is about inspiring, connecting, mentoring, and visioning. Every job has both of these components. Even in the case of a grocery store clerk, the transactional side is about task completion and operational excellence. The transformational side is about the relationship with the customer – the connection you make in the transaction. Transactions get the job done, but it’s the transformational side where we find meaning, purpose, and fulfillment in our work.

Burnout is not about hard work; it’s about heart ache. If we aren’t intentional and deliberate, transactional demands can squeeze out what truly matters: making connections, building relationships, and transforming lives. It’s transactions that burn us out and create exhaustion. One of the reasons that the pandemic was so hard on leaders is that the pressures and demands of maintaining protocols and keeping people safe – the tyranny of the transactional – left little space for transformational work.

Next time you are asked how you are, and you reply with “busy,” take a moment to look inside and ask, “Is it a good busy?” Is it the fulfillment of transformational work, or is it the busy that drains your energy through the tyranny of the transaction? How the balance is between the transactional and the transformational aspects of your work? Both are important and both need attending to.

If you are out of balance and want to step away from the tyranny of the urgent, join us in our upcoming Authentic Leadership Academy in November. Check it out at: https://lnkd.in/gMi2euzp

Signs of burnout: How to recognize and evaluate what to keep doing and what to let go of.

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Signs of burnout: How to recognize and evaluate what to keep doing and what to let go of.

From personal experience, I know that burnout is real. It is not to be dismissed.

Here are some signs:

  1. Lack of enthusiasm and vitality
  2. Difficulty getting up in the morning and falling asleep at night.
  3. Speaking in a monotone.
  4. Feeling bored and listless.
  5. Feeling alienated from your family, co-workers, and friends
  6. Feeling hungry but lack an appetite.
  7. Becoming depressed (the line between burnout and depression is very thin).

If you notice some of these symptoms, here’s a suggested strategy to start a recovery path:

  1. Be honest with yourself. Most people cross the line into burnout at some point in their life.
  2. Have a heart-to-heart conversation with people who depend on you. Ask them what absolutely needs to stay on your plate and what you can let go of.
  3. Get clear and ask for the support you need.
  4. Take an Energy Inventory. Assess what activities, in the last week, gave you energy and which depleted you. Ask yourself if your tiredness is “bad” tired or “good” tired. Remember: Burnout is not about hard work; it’s about heartache.
  5. Delegate everything possible that you hate doing to someone who would love doing it.
  6. Accept that guilt is inevitable for conscientious, accountable people. Just don’t put guilt in the driver’s seat. Walk through with grace.