Throughout my career, accountability has been a central focus of my research and teaching. Here are ten things I’ve learned about accountability: Accountability is the ability to be counted on. Never make a promise you don’t intend to keep, and when you make a promise keep it, whether you feel like it or not. Think […]
When our daughters were much younger, we went on a family “adventure” to the Fantasyland Hotel in West Edmonton Mall and took in a ride in the submarine. After boarding, the hatch closed, and as we “descended,” the guide began safety instructions. The moment she said, “if any of you get claustrophobic…” I immediately started […]
A lot of research ( e.g. Harvard Business Review and Leadership & Organization Development Journal) shows that employees’ perception of authentic leadership is the strongest predictor of job satisfaction and can have a positive impact on work-related attitudes. Most employees believe authenticity in the workplace leads to better relationships with colleagues, higher levels of trust, […]
Leading – whether in your family, your team, community, or company – is like life: it’s hard at times. When you decide to step up and stand for something, you open yourself up to be attacked, dismissed, criticized, silenced, and sometimes even assassinated. It is not uncommon to bear the scars from your efforts. Leaders […]
Friendships in the workplace were seen as distractions. But recent Gallup data indicates that having a best friend at work actually improves employee performance and motivation and is strongly linked to business outcomes, including profitability, safety, inventory control and retention. Employees who have a best friend at work are significantly more likely to engage customers […]
Boundaries are healthy and important, but can the idea of a boundary give us an easy out and prevent us from being brave and stretching ourselves? Years ago, in a family counselling session, parents were complaining that their 25-year-old son living in their basement wasn’t employed or contributing to the family in any way. The […]
