Entries by David Irvine

Burnout, Leadership, and the Tyranny of the Transactions

Every job has a transactional aspect and a transformational aspect. The transactional aspect deals with such issues as budgeting, planning, performance management, and administration. The transformational side of management is about inspiring, connecting, mentoring, and visioning. Every job has both of these components. Even in the case of a grocery store clerk, the transactional side […]

What’s The Difference Between “Value Statements” and Real “Values?”

A senior manager recently told me how her boss criticized their work to a contractor she had hired without speaking with her first. Because the values in the company included respect, open communication, and collaboration, she respectfully approached him about her feelings and a proposed plan of action going forward. He abruptly dismissed her, saying […]