We are all inspired by random acts of kindness, particularly this time of year. But does our caring have to be random? What if we decide to be more intentional in our actions? Caring has a pervasive, enduring influence on the well-being of those around us. Caring impacts who we are as people and the […]
Why do we discount people’s feelings – and what can we do about it? Have you ever been told to: “Calm down” “Don’t worry” “Relax” “Don’t be so intense” “Just let it go” Rarely do these responses change the emotions or the actions that are intended. In fact, they usually result in making things worse. […]
In a recent podcast (The Leader’s Navigator) with my daughter, Hayley, we talked about Living Authentically With Anger. To counter some of the divisiveness and strain that seems prevalent in our world today, we suggest a strategy to use with your team. Before every operational meeting, get a sentence from each person about how they […]
While arrogance and confidence appear similar on the surface, there is a definitive line that divides the two. Confidence is an intrinsic value, involving inner trust, assurance, and faith in one’s ability to deal with the situation in front them. Arrogance, on the other hand, is a false sense of superiority over others that comes […]
Nelson Mandela had many teachers in his life, but the greatest of them all was prison. In the words of his biographer, Richard Stengel, “Prison taught him self-control, discipline, and focus, and it taught him how to be a full human being – the things he considered essential to leadership.” In other words, it was […]
Why decision making is so effective when it is located where the knowledge and expertise lie, rather than where the pay grade is appropriate.
