Creating A Remarkable Culture: Learning To Lead Without A Title

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Do you work in a culture that you would call “remarkable?” Are you depending on someone else to make it remarkable, or do you take ownership to create a remarkable culture in the area where you work and can influence? The title of this blog is the title of some of my most recent presentations and workshops. Here are some of the key messages I have been giving to organizations these days:

Building resilient, vibrant organizational cultures is about building leadership capacity at every level and in every position. I define leadership as the capacity of human beings to shape and create a new future by inspiring and engaging others. Leadership is what transforms mediocrity into greatness.

You don’t get promoted to leadership. Leadership is about presence, not position. It’s not a title; it’s a decision. Every person in your organization is a potential leader.

Growing and developing the leadership talent of every single person throughout your organization is your greatest competitive advantage in a turbulent economy.

Learning to lead without a title is the responsibility of every employee.

I love what Dr. Martin Luther King said about personal leadership:

“If a person is called to be a street sweeper, they should sweep streets as Michelangelo painted or Beethoven composed music, or Shakespeare poetry. They should sweep streets so well that all the hosts of heaven and earth will pause to say, ‘Here lived a great street sweeper who did their job well.’”

Even if you have a title, you have to learn to lead without one. One of my clients is very wise. Before he promotes someone into a leadership position, he assesses their leadership capacity by inviting them to work in a nonprofit organization (of their choice) for six months, to see how well they influence with no positional power. “If you can’t lead volunteers, you’ll never be able to lead with a title,” he proposes. Not a bad philosophy.

How do you help people in your organization – with or without positional power – develop their leadership capacity? I’d love to get your thoughts on this.

Remembrance Day, The Horrors of War, and Living Honorably: “Earn This.”

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My sister, Kate, lost her father (my mother’s first husband) in WWII, so Remembrance Day has always had significance to me. But with our Canadian Armed Forces in Afghanistan, Remembrance Day now has a different feel to it. It’s more real. It’s closer to home. I was moved this year by CBC’s stories of some of the Canadian families who have lost loved ones in the Afghanistan conflict.  I like to watch war movies this time of year, at least war movies with a message.

Saving Private Ryan is a classic. The opening scene of Steven Spielberg’s classic finds us in an American military Cemetery in present-day Normandy, France. An older Ryan, accompanied by his family, searches for one particular grave — Captain John Miller. When he finds it he’s overcome with emotion and his memory sweeps back in time to D-Day, the Sixth of June 1944.

A discovery is made in the condolence section of army headquarters. Three brothers of the Ryan family have been killed almost at the same time. A fourth brother, James Francis Ryan, is somewhere in Normandy with the 101st Airborne Division. The Chief of Staff of the Army, General George Marshall, orders him found and “get him the hell out of there.”

Captain Miller and a small patrol of his Rangers are ordered inland from the beach to find Ryan. At last, after taking much hardship through enemy lines, they find  Ryan. But in the village, where remnants of the 101st are defending the bridge, Ryan refuses to abandon his duty and his buddies. Reluctantly, Miller decides to stay and join in the defense. The prospects are bleak. Nevertheless, Miller organizes the men and plans the defense.

The Germans show up with two Tiger tanks, several armored vehicles and infantry. The fight for the town is vicious. The Americans fall, one by one. Miller won’t give in, even as the German tank approaches the bridge. But the tank is blown up at the last minute by a P-51 just as American reinforcements arrive. Miller, at the end, gives Ryan a life mission to take home with him: “Earn this.”

Ultimately, Spielberg’s message is not hard to get across: war is brutal. But this film is not simply about the horrors of war, it is a story of men and sacrifices. While all eight men lost their lives in the mission to find Private Ryan, we have all been given a similar life challenge. Think of the men and women who have lost their lives, their limbs, and their mental well-being for us. Are we earning the life we are living? Are we living honorably? Do we remain grateful?

Acknowledging Others

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I received an email this week from a friend who told me he had recently written letters to 10 people who had made a significant difference in his life. He felt this was a project that he wanted to do, and as I was on his list, he wrote and expressed appreciation for the difference I had made in his life. He wrote to some people who had died (his parents) and to two or three people from different phases of his life. He benefited greatly from doing this exercise as he reflected and gave thanks for the tremendous support and excellent role models in his life. He shared with me how doing this exercise became a great reminder of how blessed his life has been. It also helped him be humble. He would not have had the success and absolutely wonderful life he enjoys today without the help of all the good people he has known. He was also challenged to live his life so that he might be an example and a help to people.

It reminds of how Zig Ziglar has a “wall of influence” in his office, photos of 25 people who made a difference in his life.

How are you acknowledging others?

An Inspired Friendship

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I just got off the phone with my good friend and mentor, Don Campbell, from Meadow Lake, Saskatchewan. Don and I first met when we were on the board of Holistic Management back in the late 1980′s. He remains a true inspiration to me.

Don is a guy who is at peace with himself. As a rancher, he’s had his share of setbacks and challenges, but his faith and strong character makes him a continual inspiration to everyone he meets. I received an email from Don this past week. Here’s something he said in the email:

…I have been counting the number of consecutive good days that I have had for a long time. Today I have had 24,275 consecutive good days. If you did the math you would realize I turned 66 in May. I plan to have a good day every day for as long as I live.

Don always asks me: “If you had all the time and money in the world what would you be doing?” And then he checks up on me to hold me accountable for being able to say, “I’d keep doing exactly what I’m doing today.” He always makes me think about how aligned my life is with what I espouse.

It’s good to have friends that inspire you and hold you accountable to live in accord with your values. I feel blessed.

What Can Nature Teach You As A Leader?

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I love this time of year. The crisp morning air, the kids starting back to school. I always think of my university teaching days and remember the joys of new students, starting new classes, getting back on campus. I’m now gearing up for a busy fall with great clients after a summer of renewal and refocusing.

As part of my renewal this summer I spent a significant time in nature and offer reflections…

When I have an extended time in nature and take time to unplug from technology and demands and fully make contact with the natural world, something occurs beyond words.

At one time or another in our lives, nature will touch you… in some personal, special way… The indescribable magnificence of a flower… The grace and ease of an eagle soaring off a mountain cliff… The roar of wind through a stand of poplars… The exquisite fresh odor of a pine forest… The magnificence of a star-lit sky, whose splendor is spread across endless space…Nature’s immense mystery reminds us of a life that is greater than the little affairs of humans we call problems…

When you sit for an hour in silence, over looking a mountain valley, when you become harmoniously attuned to the natural world, you discover within yourself a sense of relatedness, a sense that all things are an expression of a deeper life, and that we are all descendants of that life. Eventually you find that the subject of your investigation is not actually nature at all, but life itself, and the nature of yourself.

And when you begin to learn to see and understand yourself and the world around you as an expression of this life force, a deep reverence for yourself, for others, and the world we live in emerges. And within this connection lies the capacity to reach others in ways that amplifies our impact. For this high tech age requires a capacity for high touch, the ability to reach those we serve in new ways.

What have you learned about yourself by being in nature? How has a connection to the natural world made you a better person and a better leader?

Encouragement File And Acknowledgements

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About fifteen years ago I started an “encouragement file.” Every time someone wrote me with positive feedback or expressed appreciation in writing for the impact I had on their life, I would put their note in a file. That file has grown and I now have literally thousands of letters that have come to me over the years. Back in the 1990′s there were a lot more cards and paper letters, and now they usually come in the form of emails. Nonetheless, this file means a great deal to me. Every so often, especially in moments of discouragement, I’ll sit and read some of the notes and remind myself of my life’s work and my reason for being here.

I read through some of the letters this past weekend and noticed how most of the notes were from people who only met me once or twice as participants in one of my presentations, workshops or retreats, or were impacted by reading one of my books. It made me realize that I receive far more direct encouragement and acknowledgement from others than I give. What about all the people who, day after day, support, encourage, nurture and love us? It is important, in our busy and hectic lives, to stop and acknowledge the people that we so often take for granted. My “encouragement file” not only lifted my spirits, it reminded me to appreciate those in my everyday life who get me through the good times and bad.