13th Annual World Religions Conference

I had the good fortune of moderating the panel at the 13th Annual World Religions Conference in Cochrane this week, where we discussed Truth and Faith: How do we Know What to Believe?

The evening was intended to “embrace the mosaic of world religions and philosophies… where faiths converge & understanding prevails…”

We indeed witnessed the vibrant fusion of knowledge, beliefs, and traditions, and celebrated the harmony and unity that binds us together.

Thank to you to Rev. John Snow Jr. who offered an Aboriginal perspective, Michael Sabet, who gave a Baha’i viewpoint, Dr. Scott MacDonald, a Christian perspective, Dr. Daniel Haas, a humanist view, and Imam Zahir Ahmed, an Islamic perspective.

 

What does it take to be a good listener?

When a friend asked if my ability to listen came naturally or I had to intentionally learn it, her question got me thinking.I certainly don’t see myself as a great listener all the time. I have to keep working at it.

I developed my skill of listening when I was an insecure kid. Riveted with fear and self-doubt, it was simply safer to listen than speak and risk looking like a fool. Listening became my way of hiding from the world.

To this day it’s easier to listen and empathize with others than articulate my thoughts and emotions, particularly in an unrehearsed one-on-one conversation.

It turns out this skill was developed through adversity. A liability can be transformed into an asset. It has obviously been a strength in the work I do, but I have to be careful when it exceeds its function and keeps me from risking fully in life.

How to practice walking the talk with your values

I believe values need to be aspirational, not descriptive. The best values inspire you to better actions, not just define your current state. This is true with organizational values as much as it is with personal values.

For example, I have, historically, had a problem with control, anxiety, and patience. When I don’t have control I get anxious. And when I get anxious I get impatient. And when I get impatient I’m prone to taking it out on people around me – in the form of pressure, frustration, and disrespect.

My number one value is contentment, which means being satisfied and at peace with the present moment. However, this value is not a description of myself. It is an aspiration.

After speaking at a conference in Whistler, B.C., I caught a shuttle to the Vancouver airport (about a three hour trip). Traffic wasn’t as bad as expected and we got there early enough that there was time to catch an earlier flight. I found out there were seats available on the earlier flight for a $150 change fee.

I immediately went to frustration. I allowed the guest service person to take away my contentment and peace of mind. Annoyed, and upon reflection, I wondered why I gave my serenity and personal power away to a person I didn’t even know. Then I sat and re-read my values and decided it was more important to be contented than it was to be right.

I used the 90 minutes to relax, make some calls to friends, and reflect on what really matters in my life.
When I walked on the originally booked flight, I was a lot more contented than I was at the guest service desk.

I am practicing walking the talk. And I’m making imperfect progress.

What is your aspirational value?

Don’t seek a promotion if you want a raise.

I see it all the time. People seeking a promotion to get more money. And they do it by making a good impression, pleasing their boss, looking good. But, if your motive to get a promotion is to get a raise you’ll likely make a lousy boss.

We’ve got to stop equating increased compensation with promotions. I’m all for paying people more when they are given increased responsibilities, but don’t seek leadership as a path to increasing your salary. Seek leadership because you want to serve. The best leaders often don’t even seek positions of leadership. They’re called to it.

If you want to make more money, bring more value to your organization. Good individual contributors who bring increased value should be compensated fairly for it. But being a good individual contributor is no guarantee you’ll make a good leader. The two require completely different skill sets.

Assess leadership capacity and motive before promoting someone. Separate one’s ability to be a good individual contributor from being a good leader. And let’s not make promotions the only path to getting a raise as a first step toward getting better leaders.

Don’t seek a promotion if you want a raise. If you want a raise, seek to bring more value to your organization in your current role and negotiate a raise from that perspective.

The Art Of Authentic Window Cleaning

The Art Of Authentic Window Cleaning

Two things that inspire me are people who have found their passion in life and people who use that passion to become masters of their craft.

Sandy Hutcheson, who founded Cochrane Window Cleaners thirty years ago, inspires me.

He just spent the weekend washing our windows. A true gentlemen with an uncompromising work ethic, a meticulous attention to detail, and an unyielding commitment to excellence, Sandy makes window cleaning an art.

More than a mere service provider, he is an artist whose passion extends beyond the physical act of cleaning. It encompasses a deep respect for someone’s home and a genuine desire to enhance their surroundings.

He wasn’t here to wash windows. He was here to help us see the world more clearly.

What would you like from your parents?

“What would you rather receive from your parents: a rich financial inheritance with no character and values, or character and values with no money?” I’ve learned that with character and values you can create wealth and much more.

This week I’ve been sorting through some stuff we’ve accumulated over the past fifty plus years, sorting the wheat from the chaff.

Inside a tattered cardboard box I came across a treasure: a scrapbook that my father compiled from 1939-1949. It contained a summary of the early years of the Rotary Boys’ Town in Calgary. Countless photographs, newspaper articles, and detailed stories filled the pages. The book gave me a taste of the impact the Rotary Club and my father’s leadership had on the youth in Calgary during that decade – and the unimaginable ripples that would circulate outward from these experiences.

Going through the scrapbook reminded me of the inheritance of values and character embedded in me. The joy of choosing service over self-interest. The value of contribution, connection, compassion, and community. The importance of pride in one’s work. The beauty of humanity.

Thank you, Dad. You couldn’t have left me a better inheritance.