Tag Archive for: leadership

THE UNTAPPED POWER OF EMPOWERMENT

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After a recent speaking engagement, I went back to my Best Western hotel room in St. Albert, Alberta. On the coffee table I found this note with a little gift bag containing a bottle of water and a candy bar.

Since receiving this inspiring little note of kindness, I have used it to illustrate leadership at its finest as it demonstrates that leadership has nothing to do with a title. Leadership instead, is about inspiring and influencing action from the people around you. It’s about PRESENCE, not position. After receiving this bit of acknowledgement, I’ve been intentional about keeping my hotel rooms cleaner. Not for the prize but for the pride.
While this is leadership about inspiration and influence, it’s also a story about empowerment. Someone empowered Jen and Grace to give this kind of recognition to a customer, and these two ladies also empowered themselves to step up to good leadership.
Empowerment is about removing barriers, creating space, and providing the support, encouragement, and tools for people to be the best version of themselves. But empowerment isn’t just about the manager letting go of some control. Empowerment, building a culture of trust, also requires the employee to choose service over self-interest. Believing that you can do just what you want and get all that you ask for is confusing empowerment with entitlement. Under the guise of empowerment, I’ve heard people ask for such things as freedom to come and go as they wish, increased salary, a risk-free environment, and no consequences for choices made.
Just because empowerment might mean working without being micro-managed, being trusted to make decisions, or having freedom to take some risks, empowerment doesn’t mean that you are going to get all you ask for, nor can you expect to be protected from being unhappy.
Empowerment is a partnership. It’s a relationship of trust. It’s a commitment to a dialogue with each party taking ownership. It’s not an act of concession. If a manager has the courage to hold an employee accountable for the agreements they made, don’t mistake this for  maltreatment.
Three simple ways to build an empowered relationship:
1)    Work with your employees within a solid accountability and delegation framework. Be sure there is clarity among all parties regarding expectations, parameters, agreements, needs for support, and consequences. Remember two things: Ambiguity breeds mediocrity and a request is not an agreement.
2)    Be intentional about building leadership capacity around you. As the old saying goes, “Give a man a fish and you feed him for a day; teach him how to fish and you feed him for a lifetime.” You give a person a fish when you delegate through giving commands without a why, a sense of purpose or understanding the work from a larger context. It’s like saying, “go do this, and when you’re done come back and I’ll give you something else to do.” Then you become a seagull manager, when you flap around and crap on people for not doing it “right.” Empowerment implies starting small and gradually building on larger and larger expectations as trust is built and capacity is acquired.
3)    Take ownership. High involvement and high collaboration are key to empowerment. Workers will simply perform best when they have influence over their workplace and act as owners. While empowerment does imply the willingness to trust and let go of some control, ownership on the part of the employee is also required to fully grasp the task they are empowered to do. Ownership is the willingness to choose 100% responsibility. Ownership is about deciding, once and for all, that all blame is a waste of time. Ownership is about ensuring results rather than merely putting in a “good effort.”
Empowerment isn’t a leadership fad or flavour of the month. Empowerment is an approach to life. As a shared responsibility, empowerment builds leaders, takes pressure off of managers, delivers results that matter, and helps shape organizations that are worthwhile places to work.
What are your experiences with empowerment? I’d love to hear from you.

AMPLIFY YOUR LEADERSHIP IMPACT

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“As human beings, our greatness lies not so much in being able to remake the world as being able to remake ourselves.”
– Mahatma Gandhi
The greatest challenge we face today, and upon which our very survival as a species depends, is the task of learning to live in harmony with ourselves, with each other, and with the environment. Responding to this challenge begins with taking an inner journey, a journey to what I call “The Other Everest.”
It is my intention to create authentic communities of like-minded leaders – difference makers who are committed to making a positive impact in the world. To accomplish this, I’m facilitating a three-day retreat on Authentic Leadership from December 4-7 at the Banff Centre and I invite you to join me.
In this public workshop we will create a space to pause, go inside, and connect with your authentic self. If you are committed to be a better leader by being a better person – through increased self-awareness and a stronger, clearer purpose and presence, and could benefit from a community of support with other authentic leaders, come for a renewed perspective on leadership and a life-changing experience. 
Highlights of this retreat:
  • Create a space to shut off the noise of the world to achieve a fresh outlook on your life and your leadership.
  • Take the time to reset your internal compass with a clarity of values and sense of purpose as a leader.
  • Learn how to earn the trust and respect of those you serve through authentic relationships.
  • Understand the quality of presence and how it creates more productive and engaged employees and relationships.
  • Value and model accountability and self- discipline as a trust builder.
  • Find clarity about what matters most in your life while living and leading with greater focus and alignment with your highest values.
  • Learn how mindfulness, meditation, body integration, and yoga can help you amplify your impact on others.
  • Transform the darker side of your nature into your greatest gifts.
  • Leave with your own personal leadership development plan.
I am pleased to let you know that there are still a few seats available and as a preferred client, we are extending the early bird deadline (a savings of $200) until the end of October.
Click here for further information or details about registration.
I hope you will join me in Banff!

FORGET YOUR PERFECT OFFERING

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Forget your perfect offering. There is a crack in everything. That’s how the light gets in.
– Leonard Cohen
Every leader has cracks,  imperfections in their personality. Abraham Lincoln, Winston Churchill, Eleanor Roosevelt, Gandhi, John F Kennedy, Martin Luther King, Nelson Mandela – all had cracks. All the great contributors of our time had flaws. Why? Because they were bad leaders? No. Because cracks come with being human.
I often speculate that some of these great leaders would never have made it in the age of the internet, where their imperfections would be magnified and scrutinized in social media. They may never have stood a chance of earning credibility or making an impact.
With modern news access, especially in an economy when fear sells, the rarity is the reality, and the reality is the rarity. One murder in a million, amplified in the news reels, suddenly makes a whole city feel afraid. The action of one employee, magnified by social media posts, can color the perception of an entire organization. If we aren’t careful and judge the many by the one, the behavior of a single person can taint an entire race. If we fail to understand the context and the means by which news is fed to us, we run the risk of naïve prejudice when we turn on our devices. It is both difficult and essential to a civil, sustainable society to expose ourselves to competing perspectives and exercise our freedom to choose – to “screen in and screen out.”
So how do you work with the flaws in yourself and others? Here are three strategies to deal with the imperfect offerings we will inevitably bring to the world in our leadership:
1)    Be sincere. Sincere is derived from the Latin ‘sine’ meaning without, and ‘cera’, meaning wax. According to one popular explanation, dishonest sculptors in ancient Rome and Greece would cover flaws in their work with wax to deceive the viewer; therefore, a sculpture “without wax” would mean honesty in its imperfection. Sincerity means being honest with yourself and aware of the impact your behavior has on those around you. It’s about being open to seeing your inevitable cracks. You don’t need to shine a light on all your defects in public, but honesty and realness in the spirit of acceptance and a commitment to grow and change goes a long way.
2)    Start with the person in the mirror. It is human nature to see the flaws in others more readily than it is to see them within ourselves. Those in the public eye who risk daring greatly in the arena of critics, provide us with a great opportunity to look at ourselves before pointing the finger. Whenever you see arrogance, unethical behavior, or any other crack in a public figure, resist the human impulse to judge and instead take a close look at these potential blind spots within yourself. Get some feedback from trusted people in your life and listen carefully to what they tell you. Get some coaching. Grant yourself and others some grace. Reflect upon the notion that our judgement of others is often a defense against looking at our own flaws and a lack of courage to change.
3)    Find your gifts in the cracks. It’s within our flaws that the light of consciousness is able to see its way in and its way out. It is within our wounds that we are often able to use our gifts to make the world a better place. A huge part of my Authentic Leadership retreat focuses on how to transform the shadow side of our nature into our most important contribution to the world. True authentic leadership is fueled by a voyage that takes us inward toward the hardest realities of our lives. To attain the capacity to influence in today’s changing and demanding world, along with the depth to lead with a strong authentic presence requires an inner journey, a journey to one’s heart, a journey to what I call the “Other Everest.”
In my retreats we create a space to pause, go inside, and connect with your authentic self. It is an opportunity to understand your cracks and flaws and learn how to re-frame them through increased self-awareness and a stronger, clearer purpose and presence.
Remember – no one is perfect and it is through the cracks or imperfections that the light shines upon our gifts!
If you are interested in a journey to discover how your imperfect offering can make a greater contribution to the world, join me in Banff for “The Other Everest Retreat”. There are still seats available at the early bird price at until mid-October.

CELEBRATE AUTUMN With THE OTHER EVEREST

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It’s been many years since my daughters were returning to school in early September. But I still get nostalgic this time of year. Maybe it stems from the years I started back to school as a child or taught university and looked forward to returning to the classroom. Or maybe it’s because my corporate year-end comes in August and I’m starting a new fiscal year. Or maybe it’s the incoming cooler weather and the crisp smell of harvest and hay as I drive through the country and reminisce about my formative years on the farm.
For whatever reason, I love September. It’s a time for a new beginning, for moving into something fresh, for starting over. We all need times during the course of our lives when we give ourselves permission to reset and begin anew. September is a great time for this. It’s important to turn a corner and bring a renewed energy into our lives and our workplace, especially if we have taken time over the summer for rest and renewal.
What renewed vitality are you bringing into your work this September? What compass are you resetting? What restored resolve are you bringing to your life?
What I’m especially excited about this September is the release of my latest book on authentic leadership that arrived on my doorstep this week. I am immensely proud of this book. Over five years in the making, it is a culmination of my learnings and teachings gleaned over a lifetime in the personal and leadership development field. Encyclopedic in its insights and teachings on authentic leadership, The Other Everest is a book designed as a resource you can come back to time and again for inspiration and ideas. The sheer volume of information and tips it contains cannot be fully digested and applied all at once, and that is not the intention. Everyone creates and takes their own pathway to authentic leadership. Use the knowledge in The Other Everest as a source of support and replenishment that you can draw upon over time at your own pace. Getting started can be as simple as taking one or two concepts from the book that resonate with you and building time into your life to reflect and let them help shape your journey.
You can find a complimentary white paper about The Other Everest, and a preview of the book on this website. You can also order it now!
If you are interested bulk purchase prices, contact val@irvinestone.com

AUTHENTIC LEADERSHIP The Strength of Your Presence Means Being Present to Life

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A participant who attended one of my leadership programs earlier in the spring has been traveling with her daughter in Europe and sent me an email with a line that has not left me: “…while traveling I’ve had time to not think at all, just wonder and be amazed…”
This put me into a reflective mode and I contemplated how, in a world filled with so many demands and expectations, we don’t have time even to think, much less “just wonder and be amazed.”
  • When was the last time you slowed down long enough to watch the sun go down?
  • When have you taken time recently to meditate, notice your breathing, and fully relax?
We are clever people, efficient and high-powered, but in our zeal to get things done we are forgetting the simple art of living. And I might add, the art of leading.
Since my schedule has tapered off for the summer, I am reminded how important stillness is in life; time to get away from the demands of the world and simply be. There is wisdom that can surface when we stop thinking, stop planning, stop doing, and make room for even a few minutes of stillness and attention to breathing. Whenever an answer, a solution, or a creative idea is needed, stop thinking for a moment by focusing your attention on what is going on inside of you. Momentarily get away from the burden of “thinking,” and become aware of the stillness. This may only take a minute or two, or it may require a walk outdoors. When you resume thinking, it will be fresh and creative. In any thought activity, make it a habit to go back and forth every few minutes between thinking and an inner kind of listening, an inner stillness.
“Beware the barrenness of a busy life,” wrote Socrates over twenty-four hundred years ago. While an overbooked schedule is exhausting, I wonder if he was also referring to the nature of the active mind, the human tendency toward busyness inside our heads. Whether it’s an over-extended timetable or a harried mind or a combination of both, be sure to take time, not just over the summer but in your daily living, to pause and be present to life. It not only improves your leadership; it makes life worth living.
If we don’t make time to befriend the present moment, to connect ourselves with the world around us and with the people who matter most to us, what is the purpose for doing anything else?

Heroic Leadership: Lessons From The Golden Knights – By Fr. Max Oliva, S.J.

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Well, the professional hockey season is over and the Washington Capitals have the Stanley Cup. Congratulations to the team. But that is not the main story for many of the rest of us. Our story is composed of part magic, part luck, and what I like to call the “four qualities of heroic leadership.” Let me explain.

First, here are the “four qualities” – Compassion and Commitment, Competency and Courage. We see these four aspects of leadership in the Las Vegas Golden Knights Hockey Team.

Compassion and Commitment: I will let writer, Ben Shpigel, of the New York Times (May 22nd) start us off: “The Golden Knights play in front of fans who appreciate how quickly and deeply the team has taken to their adopted city after the tragedy of October 1st, 5 days before Vegas’s first game. The tragedy strengthened the Golden Knights bond with the fans, who found healing in hockey (emphasis mine), a respite from their grief.”

The number “58” was retired by the Knights organization at the beginning of the season in a tribute to the 58 who were murdered on October 1stat an outdoor concert in Las Vegas.

So intimate is the connection between the team and the people of the Vegas Valley, that at the end of the fifth and final game of the Stanley Cup, the fans gave the team a thundering ovation. Commentator Ed Graney, of the Las Vegas Review Journal (June 8), looking past the final game of the season for the Knights wrote: “The big picture will stand on its own, ingrained into the fabric of this city, a team and a town and the impenetrable bond it will forever share.”

Competency and Courage: Here is Ben Shpigel again, writing of this expansion team that wasn’t expected to win many games in its inaugural year much less reach the playoffs: “No matter how many goals they scored (or did not score) last season, no matter how many saves they made (or did not make), the Golden Knights gathered for training camp before the season as equals – traded and exposed, discarded by their old teams, exiled to an expansion franchise in the middle of the desert. Disrespected and discounted, the Golden Knights coalesced around that snub.” Even their coach, Gerard Gallant, suffered a setback in his career when he was fired by the Florida Panthers in the fall of 2016; he is now a finalist for the Jack Adams Award as coach of the Year.

Compassion and Commitment, clearly; Competency and Courage indeed. This merry band of “Golden Misfits,” as the players call themselves, set professional hockey “on its ear” this year and helped the Las Vegas community grow in appreciation of itself. The team and its fans can be justly proud of who they are and what they accomplished this year.

Max Oliva, a Jesuit priest, has been a friend and mentor of mine for more than twenty years. He lived and ministered in Las Vegas from 2011 to 2017. He now resides in Spokane, Washington. However, he still works in the Vegas Valley on a part-time basis and was in Las Vegas on the day of the October 1 shooting as well as for the final game of the Stanley Cup. His main ministry has been serving men and women in the corporate community on the topics of ethics and spirituality, first in Calgary, Alberta, Canada and then in Las Vegas. He is the author of seven books on spirituality and ethics. His web site is: www.ethicsinthemarketplace.com