I used to think that a good leader put everyone and everything else above themself. Now I know that good leadership is about balance between attending to our own needs and those of the people we serve. And to serve well, service must come from overflow, not from emptiness. Leadership flows from our well-being. I […]
When our daughter was a teenager she asked to change her curfew for a special event. We wrestled with the decision as she took the time to build her case. We eventually changed the curfew, and to this day I don’t know if it was the right decision. Often there is no “right” decision, but […]
After my webinar on Psychological Safety this past week, I had a great conversation with Marg, my VP of Client Care. We reminisced about when she was the Senior Manager of Learning and Development at Lilydale and I consulted on some projects there. Lilydale was established over 75 years ago as an Alberta Farmers’ cooperative […]
We talk a lot about leadership but how can you be an outstanding teammate? We don’t celebrate outstanding “teamship” enough. And just as leadership is contextual (qualities vary from team to team), so is teamship. Here’s a process that may be helpful: Brainstorm qualities considered valuable on your team, along with behaviors demonstrating those qualities […]
Like so many words, trust is both over-rated and misunderstood. I often hear, “I’m not going to engage here because there’s no trust,” or “We have to work on getting trust before we can achieve results.” One thing I know about trust is that it is not a prerequisite. Trust, like confidence, isn’t something you […]
Is it helpful or harmful? How to recognize it in ourselves and our teams. My daughter gave me this poster, saying that it reminded her of one of the values I instilled in her. Very touching. This framed picture – gifted to me by my daughter – inspired me every time I sat at my […]
