Tag Archive for: AuthenticLeadership

UNMASKING Navigating Blind Spots and Embracing Authenticity

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When Scott was growing up, his father wasn’t around to give him any kind of a model of what it meant to be an available dad. He learned to show his love to his young children the only way he knew how – by working hard and providing financially for his family. When his two boys were young, he was working ninety hours a week building his real estate company.

When his kids were preschoolers, he embarked on his own personal development journey, the journey to a better, more authentic relationship with himself. This path awakened his desire to be a better person and a better father. While he was available much more than his own father was, as his sons grew older, he still struggled, like many men, to bond and connect with his boys. By the time his oldest son turned fourteen, they were both absorbed in their respective busy lives – Scott at work and his son a high-level hockey player.

The pain of their lack of connection led Scott to unmask his facade and write his son a letter. He was becoming increasingly frustrated with the response “good,” or “okay,” whenever he asked his son how he was. And Scott had enough self-awareness to recognize his part of contributing to the wall between them. Writing was a tool that he had used in the past to communicate difficult stuff with people he cared about. It turned out to be a long letter, and within it he wrote, “…My biggest challenge… is connecting with you, [son]. This is entirely on me. I was very young when you were born and I was working really hard on growing my business because I was terrified that if I didn’t grow a great business, I couldn’t provide a good life for you, your brother, and your mom. I grew up in financial struggle and to me, nothing was more important than financial survival. I also didn’t have a role model of how to be a good dad because mine wasn’t around (that wasn’t his fault either) and so I really didn’t know how to bond and connect with you. Your mom was doing such a great job that I thought that base was covered, and I didn’t realize it was also my job. Then over time as you got older, it became harder for you and I to talk or to even give a hug or say hi. I realized the consequences of my ignorance as a young dad, and it hurts me deeply that I haven’t earned your trust to let me inside your mind and your heart. Now I’m working overtime trying to figure out how to earn that from you…”

After reading the letter, his son responded the best way he knew how – to come over to the couch and sit quietly beside his dad. He didn’t say a thing. He didn’t have to. But you knew that this moment was a new beginning.

Embracing authenticity by unmasking, and navigating blind spots can take many forms and can be expressed in a myriad of ways. Sometimes it means being courageous and vulnerable with the people around us, opening up to what’s truly in your heart. Sometimes it starts by simply acknowledging our masks. For others, it’s about aligning your actions with your values and beliefs. Authenticity can be expressed through empathy and genuine curiosity. It can mean seeking honest feedback or devoting yourself to studying and understanding yourself so you can become the best version of yourself. For some, authenticity is about having the courage to put down an addiction, asking for help, leaving a career with a secure income that is no longer satisfying or stepping into a life-long dream you’ve procrastinated starting.

Three keys to unmasking, navigating blind spots, and embracing self-awareness and authenticity:

  1. Acknowledge when a change is needed. The time for change can come to you in a variety of ways. It can come when you start feeling tired most of the time. It can come when you start realizing that your work is no longer bringing you joy. It can come when a relationship starts feeling “empty” and in need of new energy. Or when you aren’t getting the required engagement from your team. Authenticity means leaning into the discomfort, listening carefully to it, and courageously taking action to do something different.
  2. Find an ally, a trusted confidant. Navigating blind spots and embracing self-awareness requires some outside perspective and support. Finding an ally might mean starting with your existing circle of friends and thinking about one person you would like to start opening up with. It might mean reaching out to a coach or therapist. A confidant is someone you don’t just vent to, but someone who will support and hold you accountable to be true to yourself.
  3. Practice incremental honesty. While clarity, courage, and vulnerability can begin transforming family and team dynamics, old, familiar patterns are difficult to change. Patience and grace are required on the journey back to your true self. When it comes to personal and relationship changes, remember: slow progress is better than fast regression.

Building a Bucket List Board: Inspire Your Team With What Matters

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One of the most rewarding parts of my business is the quality of the leaders I meet. One of these leaders is Dean Koeller, CEO of Calvert Home Mortgage Investment Corporation. Mentored and encouraged by his father to build an organization that truly cares, it’s inspiring to walk into his workplace. Invigorating and welcoming, you’ll find his team engaged in lively conversations, sharing ideas and laughter. There is a palpable sense of community. This atmosphere not only inspires productivity, it makes employees feel valued and connected to one another, ultimately cultivating a strong sense of belonging within the organization and a commitment to serve their clients and their community in the same way.

When I asked for an example of how he cultivates such an incredible culture, Dean took me into the lunchroom and introduced me to the Calvert Team Bucket List. Every team member is encouraged to post on the board a project they are pursuing – away from work – that matters to them. You see people climbing mountains, preparing for triathlons, traveling to amazing places, going up in balloons, and visiting grandchildren. You learn what challenges people, inspires people, and is important to them. You learn why people come to work. You learn things that many individuals, hidden behind office doors and computer screens, may work together for years and never know.

Three things I learned about leadership from Dean:

  1. Caring is everything. Dean didn’t do this as a “leadership technique.” Everything Dean does comes from his heart. It’s who he is. Caring is at the core of everything in his organization. He genuinely wants to know people better and the bucket list board is a way to learn about them and celebrate who they are.
  2. Recognizing what matters to people matters. Creating a space to acknowledge what’s important to your team in a unique and authentic way connects people and transforms a company into a community. And a community is a safe place for people to be who they are and be inspired to bring the best of who they are to what they do.
  3. What you give will come back to you – multiplied. Whether you’re celebrating what matters or simply taking the time to listen to and value people, your team will give it their all to build a successful organization when they know you’re giving your all to them. Loyalty, trust, and a commitment to service don’t come from expecting. They come from giving.

The Calvert Team Bucket List Board is an example of a unique method for building a caring culture and it goes a long way in creating psychological safety in his organization. Psychological safety is a crucial element for fostering high-performing teams and innovative work environments. People need to feel safe to express their ideas, admit mistakes, and challenge the status quo without fear of negative repercussions. People need to know it’s expected that they will be who they are. Psychological safety abounds in Dean’s organization and his team thrives as a result.

Authenticity brings peace, power, and purpose into our lives and leadership.

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A research project posed two questions to a randomly selected group:

  1. What’s it like to live your life and not be the real you? Responses included: Exhausting, depressing, sad, stressful, lonely, disengaged, empty, and lost.
  2. What’s it like to accept yourself? Responses included: Happy, confident, joyous, free, inspiring, appreciative, alive, fulfilled.

Who would you prefer for a boss or colleague: An authentic person who is at peace with themselves or an inauthentic person who isn’t?

Leadership is truly about PRESENCE, not position.

Four Pillars of a Good Life

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Lindsay Kimmett was an athlete, leader, learner, and aspiring doctor with the skills and ambition to leave a big mark on the world. After her tragic passing on February 17th, 2008, her family and friends, committed to carrying on her legacy and passion for hockey, organized a 3-on-3 pond hockey tournament in Lindsay’s hometown of Cochrane, Alberta, Canada. Known as the Kimmett Cup, the tournament is held annually on the second weekend of February. It grows every year, bringing the community together and donating to local charities while contributing to the Lindsay Leigh Kimmett Memorial Foundation, a non-profit organization dedicated to Lindsay’s memory.

The original organizers of the event knew nothing about organizing a hockey tournament. But they wanted the tournament to reflect who Lindsay was as a person. Today, even though a lot has changed, they still strive to maintain the same principles: everyone plays; play like Lindsay did; bring community together. Lindsay lived by the motto “seize the day”. Today they live out that legacy through Lindsay’s Foundation. To date, more than $3,000,000 has been invested into the community in Lindsay’s name, across an array of both local and global initiatives.

One of the indicators of a good life is that it lives beyond a life – regardless of its length. To live authentically means taking the time to define what it means to live a well-lived life. Inspired by Otto Paul Kretzmann, a professor and pastor of the mid-20th century, I maintain that if a person is to survive, flourish, and stay sane in the modern world, four elements are essential.

  1. Something to live by. A well-lived life requires a set of values that provide guideposts and a framework for decision-making. Focused momentum is necessary for well-being and cannot be sustained by impulsive decisions. Non-negotiable principles guide an authentic life and provide strength and direction.
  2. Something to live for. Life becomes a slog when it consists merely of checking off a daily to-do list. A sense of purpose, a reason for being, and service beyond self-interest give us a compelling reason to get out of bed in the morning and stay engaged with our life.
  3. Something to live on. Money may not buy you happiness, but it will buy you options. Creating an income sufficient to attend to our basic needs and allow pursuits that bring joy are important to a well-lived life. It isn’t just about how much we make, however. It’s also about how much we spend. Fulfillment is hard to grasp amid worry and financial stress. Having the discipline to live below your means and learning to be satisfied with what you have are paramount to a good life.
  4. Something to live with. Something to live by, to live for, and to live on means little if we don’t learn to live with love. A good life is one that is lived wholeheartedly, connected to the important people in our lives. Love is what makes it all worthwhile.

Simple Living in a Complex World: Transitions, Aristotle, and Coming Home

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Selling a house can be an emotional undertaking, a journey of self-discovery. It is a bittersweet experience as we downsize to simplify our lives.

Our peaceful home and the soothing nature reserve alongside it has been a haven to me and our family for almost two decades. It’s a place where I connected with my soul on walks in the forest, where I have meditated in the stillness and beauty of the valley, where our family appreciated the beauty of nature.

However, I’m coming to realize that a large part of my motivation to acquire this property was my need to prove myself and it has consumed much of my energy. That my worth has been tied to this place came, in part, from my early upbringing, driven by the voice of my mother who lived through poverty in the depression and who defined herself by her belongings as a result. This drive for status acquired from material possessions became part of my personal identity and has been a weight on my shoulders.

Like all patterns we create, this pattern has both a good side and a destructive one. I still love an aesthetic home that feeds my soul and am proud that we created that space for myself and loved ones. However, I know that the source of the drive to sustain it was not good for my wellbeing. In the words of the Quaker theorist of the simple life, John Woodman, I “necessitated to labour too hard.”

This struggle brings to mind Aristotle’s challenge to an external-oriented life which is as relevant today as it was twenty-three hundred years ago. He identified “external goods” as wealth, property, power, and reputation. These still create the standard vision of success in our modern times. Aristotle contrasted these external goods with elements of character or the “good of the soul”: fortitude, temperance, justice, and wisdom. When we consider what we truly want for ourselves and our children, are we overly concerned about being wealthy and successful? Or is success a means to the higher goal of being a good human being?

This transition to downsizing has inspired me to reconnect with my deepest self. Letting go is agonizing, yet it is leading me to a deeper homecoming to my authenticity.

I am looking forward to living more simply in this complex world, with less pressure and more focus on work that matters to me and the activities in life that I truly value. It’s never too late to start anew. And a huge reminder of this is that my new granddaughter, Juno, has just arrived! I look forward to spending more time with her.

Here are three lessons from my experience that I hope will be useful on your path to a simpler life:

  1. Practice making decisions based on sustainable values, not emotions. Decisions motivated by appearances, impressions, and impulses most often lead to a financial burden that you don’t need to carry.
  2. The good life is not one of consumption or size or external appearance, but of the flourishing of our deepest selves. It’s ultimately about the expression of love, giving of ourselves, and developing strong character.
  3. True belonging and worth ultimately don’t come from a physical place. They come from within.

Fostering Well-Being in Times of Mental Fatigue – The Authentic Way

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Brenda is a project manager at a large financial services company. For the past year, she has been leading a team tasked with developing a new product line on a tight deadline. She’s been working 60-70 hours/week, constantly juggling demands from her team, executive, and her clients. She has had to make numerous high-stake decisions under immense pressure. And she is a parent of three school age children.

She now feels completely drained, both mentally and physically. She’s having trouble concentrating and remembering key details. Simple tasks that were once easy now seem overwhelming. She’s getting cynical and detached from her work. She’s getting irritable with both her team and her family and lashes out at them over minor issues. Her sleep has been almost non-existent, and she relies on caffeine and energy drinks to get her through the day. And she’s on prescription muscle relaxants and pain medication for her headaches.

She’s starting to dread going into the office each morning and has considered quitting her job entirely, despite having worked so hard on this project. While this is likely an extreme case of chronic overwork, I hear versions of this story from many people these days.

What’s going on, and what can we do about it?

With fatigue and burnout, we see symptoms such as difficulty concentrating, impaired judgement and decision-making, increased forgetfulness, irritability, decreased motivation, increased mistakes, headaches, cynicism, changes in sleep patterns (e.g. insomnia), and increased absenteeism. I suggest five strategies for dealing with it:

  1.  Recognize. It takes courage to step up and be accountable. However, don’t confuse courage with the temptation of martyrdom. It takes humility – a true evaluation of conditions as they are – to truly be strong. Honestly acknowledge if you have gone from a healthy sense of tiredness that you recover from on the weekend, to real exhaustion. There’s no shame in recognizing that you are burned out. It can happen to anyone who is conscientious and loses touch with their values. Remember: self-centered, lazy sloths don’t get exhausted.
  2. Reach Out. Carrying other’s responsibilities often comes with accountable people. However, it’s not sustainable. The lone-warrior model of leadership is, in the words of Ronald Heifetz, heroic suicide. Each of us have blind spots that require the vision of others. Reach out for help from a guide.
  3. Relate. This may sound strange, but you can make friends with your exhaustion. It’s not your enemy. It’s here to teach you. If you stop long enough to get your bearings – away from the demands of the world – you can befriend your exhaustion and ask it, like you would a friend, what advice it would give you. Write down the guidance you get. It’s possible to create a relationship with, and learn from, your exhaustion.
  4. Reflect. Exhaustion means you have lost connection with your values by allowing yourself to be suffocated by the expectations of others. Getting your bearings includes reconnecting with your values. Make a list of things that are important to you. Now arrange the items in descending order of their importance. Notice where you’ve placed inner peace, well-being, or whatever you want to call it. How important is this to you? What comes before it on the list? Many responsible people don’t make themselves a priority. The way you see yourself is reflected in how you treat yourself.
  5. Renew. You don’t have to change yourself. Living authentically means simply coming home to yourself. It’s that simple and it’s that complex. The healing journey isn’t an overnight venture, but it does start with a single step. Ask yourself, “What do I need to STOP, START, and CONTINUE doing to live a life that is aligned with what truly matters to me?” “What one small decision would make all the difference?” Reflect on how you can make yourself a priority – so that your caring and commitment to others comes from overflow, not emptiness. What agreements will you make? What actions are needed? What support do you require?