Tag Archive for: EmotionalIntelligence

We all have blind spots

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Despite our sincere efforts to be a good leader, we all have blind spots – behaviors that are harmful to our leadership and we are unaware of. And because we don’t see them, we just keep managing the demands in front of us, with our blind spots leaving a destructive wake. Just as there is always a gap between what we espouse in our culture and the reality of our culture, there is always a gap between the self we think we present and the way others see us.

Unacknowledged blind spots will limit your impact and diminish your overall leadership capacity.

Five strategies for working with your blind spots:

  1. Make working with your blind spots a priority. Accept that you have them – we all do – and be committed to uncovering them. It’s not the blind spots per se, that are destructive. It’s our unwillingness to see them and work with them.
  2. Be curious. Carve out time for self-reflection. If we’re honest with ourselves, we have a sense of what our blind spots are. For me, one is when results aren’t immediate, and I’m stressed from not having the control of the outcomes. And when I’m stressed, I’m tense, and I question the impact I am having on my team. Other blind spot possibilities to consider include insensitivity to your people in a drive for results, over-valuing being right, a lack of strategic thinking, inflexibility, etc.
  3. Get regular feedback from people who know you and will tell you the truth. Feedback can come from a trusted confidant, a coach, or a support group. It can also come from your team – even if you start by making it anonymous.
  4. Acknowledge your blind spots and ask your team to elaborate. In my case, Marg, my VP of Client Care, elaborated on my blind spot when she explained that when results are down I have a tendency to disconnect from my vision, get stubborn and rigid, and resort to black-and-white thinking. This diminishes and disrespects the efforts of the team, while dis-inspiring people. Tension is contagious, and the team withdraws.
  5. Thank your team for their courage, recommit to make a change, and ask for their support. I find it useful, at this point, to craft an accountability agreement for how we will help each other grow.

Working with your blind spots is less about a destination and more about a method of travel.

Openly embracing your blind spots on a regular, ongoing basis restores your commitment to grow, keeps your vision fresh, and is a way for your team to continue to build courage, trust, and openness with each other.

The Authentic Leadership Academy

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The Authentic Leadership Academy is just a month away, and we are so happy to be back in person for this transformational event!!

Whether you are looking to level up your own leadership or develop the leadership of those in your care, the Authentic Leadership Academy promises to deliver an experience that will inject new power, purpose, and passion into each attendee.

The Academy will be hosted at the University of Calgary, May 30th – June 2nd.
You can find full details here: https://lnkd.in/gMi2euzp

Here is what participants had to say about our last academy.

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How To Fix An Accountability Problem

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It’s frustrating when the people we work with don’t meet our expectations.
While it’s easy to blame others, people fail to perform as expected for three reasons:

  1. Communication.
    People are not clear about expectation(s). Make sure you have communicated clearly what you expect and how you will measure results. Be sure to include both operational and attitudinal expectations (how you expect people to act in alignment with your values).
  2. Capacity.
    People don’t have the competencies or adequate resources to ensure that expectations are met. Make sure you’ve made it safe to talk about it with your team and to work together to ensure that they have the capability and resources to meet your expectations.
  3. Commitment.
    People choose not to perform as expected. Be sure you have done everything you can to find out why the commitment is absent:

    • a. Is it a poor fit? Is there a better place in the organization for them or is there a better way to define their work?
    • b. Is there something going on their life that is temporarily distracting them and draining their energy? What support might they need? (Notice if their lack of commitment is out of character or if its been a long-term pattern).
    • c. Have you been clear enough and tough enough to follow through? Set your people up for success, and then ensure that you have the right people on the team.

What are the stories that run your life?

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What are the stories that run your life?

After reading Dain Dunston’s thought-provoking book, Being Essential: Seven Questions for Living and Leading with Radical Self-Awareness, I was intrigued by the notion that our stories can unconsciously drive our lives. So we best be sure that we know what these narratives are and that they are true for the context we are currently living.

At four years old, I was incubated in an oxygen tent with a poliovirus infection. It created significant trauma, as I didn’t see my parents for weeks. In those days no visitors were allowed. I remember lying there alone crying myself to sleep, wondering if they would ever return.

After I went home, my arms and legs were very weak, so my father, a gymnast, coached me on the parallel bars and tumbling mat in our basement each day to help rebuild my strength.

And when I was bullied and teased at school, attributed, at least in part, to the residue of a weakened body, my dad would say, “Don’t pray for the world to get easier, pray for you to get stronger.”

The result of years of passionate dedication was a track scholarship at university. I credit my ability to overcome adversity through discipline and focused work to my father’s patient and persistent support and love. My commitment and the results that followed increased my confidence as I went on to build a successful speaking and consulting business.

However, in the process, I unconsciously created a story that my worth is dependent on what I can prove to the world I can overcome and achieve.

While the story served a vital purpose at the time, it eventually exceeded its function and led to unbridled ambition and eventual workaholism, tension, neglected relationships, a life out of balance, and burnout.

As I find my security from within, the narrative is now shifting from proving myself to expressing myself, from uncontrolled obsession to meaningful, focused contribution in my work.

The journey was enhanced by Dain’s insights. I recommend his book to those committed to living an authentic life with greater self-awareness.

 

Journalling – How To Get Going And Keep Going

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Journalling – How To Get Going And Keep Going

Connection to others is critical in good leadership and starts with connection to yourself. Journalling is a great tool for self-connection.

Here are some guidelines to get you going and keep you going:

  1. Buy a nice journal. I love a good leather-covered one I can feel proud to write in.
  2. Have a regular time to write – in the morning, at the end of the day, or, for example, every Sunday morning as you reflect on the past seven days and the week ahead. I like to spend five minutes journalling when I first come in the office, before I turn on my computer. It helps me connect to myself before the barrage of the world’s demands start hitting me.
  3. Experiment with structure. Sometimes journalling is a brain dump, a process I learned from Julia Cameron. Her journalling method is three pages of stream-of-consciousness writing. Other times I use a structure of a) How am I feeling? (Including wins in the past 24 hours, lessons learned, and glitches); b) How will I show up today? c) What am I grateful for?
  4. Write less than you think you “should.” Like exercise, it’s better to have small consistent successes than big failures. Two or three sentences is great while you’re getting into the habit.
  5. Don’t show it to anyone. You aren’t writing to impress anyone. It won’t be graded. It is only for you.
  6. Don’t sweat it if journalling doesn’t work for you. It isn’t for everyone. There are lots of other tools for connecting with yourself.

12 Habits of Genuine People

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Travis Bradberry recently published a Forbes article titled, 12 Habits of Genuine People. He builds a good case for the value of being genuine, then outlines the hallmarks of genuine people: “they don’t pass judgement … they’re generous … they treat everyone with respect … they aren’t motivated by material things … that aren’t driven by ego … they aren’t hypocrites.”

While these compelling virtues undoubtedly point towards authenticity, the article inspired me to think more deeply about my research and understanding of what it means to be authentic. If one holds these qualities of authenticity as the gold standard of a genuine life, we may unintentionally fall into a trap of attempting to live up to an ideal that’s humanly impossible, then become, paradoxically, inauthentic. Is anyone truly virtuous enough to be immune to hypocrisy, judgement, disrespect, the desire for material things, or ego?

If we are honest, can anyone possibly adhere to these qualities every day? And is falling short of sainthood the same as being inauthentic? And are we perpetuating a culture of complaint when our leaders fall short of these expectations?

What if, instead of being ingenuous, falling short of this near perfect standard of genuine meant being human. Being human doesn’t mean lowering our standards or becoming complacent. We can always improve. Authenticity is a commitment to staying real in our progress.

When it comes to authenticity, the notion of sincerity comes to light. The word sincere is derived from the Latin sine meaning without, and cera, meaning wax. Dishonest sculptors in ancient Rome and Greece would cover flaws in their work with wax to deceive the viewer; therefore, a sculpture “without wax” would mean honesty in its imperfection.
Authenticity, like sincerity, is honesty in its imperfection. We don’t have to hide from or be ashamed of our cracks. In the words of Leonard Cohen, “that’s how the light gets in.”

Rather than creating an illusion of perfection, being authentic means embracing our humanity. It means a commitment to bring our hypocrisy, insecurities, judgements, materialism, and ego into the light of awareness, and notice their impact so we can create safe, honest, accountable, more fully human workplaces.