The students of a Hasidic rabbi approached their spiritual leader with a complaint about the prevalence of evil in the world. Intent upon driving out the forces of darkness, they requested the rabbi to counsel them. The rabbi suggested they take brooms and attempt to sweep the darkness from a cellar. The bewildered disciples applied themselves to sweeping out the darkness, but to no avail. The rabbi then advised them to take sticks and beat vigorously at the dark to drive out the evil. When this also failed, he counseled them to go down again in the cellar, and to protest violently against the darkness. When this failed too, he counseled his followers to meet the challenge of darkness by lighting a lamp.
Here are four ways, we, as authentic leaders, can light a lamp in the darkness of the incivility, inhumanity, and disconnection that we may be experiencing during these trying times:
1) Be diligent about self-care so you can care for others. Self care isn’t always comfortable. On the farm growing up, we had no central heating. It was my job to stoke the potbelly stove to heat the house in the morning. It was a ritual before starting my day. Just as stoking the fire takes some effort, if we are going to be a strong source of light in the world, I find the first hour of the day to be critical for stoking that light. My ritual, in the first hour of my day, includes meditation, reading inspirational literature, and walking with the dogs. To keep my lamp strong throughout the day, I pay careful attention to what I eat, how much rest and exercise I get, and how I connect with my community. These aren’t just habits of the body; they are habits of the heart. Bringing a strong lamp into the world starts with being good to myself.
2) Be real. Yesterday I received a call from a friend I hadn’t heard from in months. “How are you?” she asked. I responded with my usual upbeat spiel about how we are adjusting to the new reality, getting our material online, learning how to use zoom and present live-streaming events, etc.
After a couple of minutes she asked, “How are you, really? We’re on the phone, so we don’t need our masks.” After a pause we both became emotional.
“I don’t miss the traveling and the airports and the hotels… But I miss the connections. This has been one of the most challenging years I have ever faced. My business is based on being face-to-face with people and is built on hugs and handshakes; creating an environment for human connection. It’s what makes my business thrive. My strength is human touch, and I miss not being able to express this fully. We are, after all, social creatures. Even us introverts long for the symphony and the concerts and the hockey games.”
If you can’t be real you can’t stay connected.
3) Be still – and smile. In Vietnam, when the boat people left the country in small boats, they were often caught in rough seas or storms, and if people panicked, boats would sink. But if even one person aboard remained calm, lucid, knowing what to do and what not to do, they could help the occupants survive. By communicating, through face and voice, clarity and calmness that comes from trust in ourselves and in the resources available to us, we earn trust from others. One such person can save the lives of many. I know it is hard to show you are smiling when you are wearing a mask. I learned from a great photographer once that you can smile with your eyes. Try it. It’s a great way to connect.
4) Be clear, focused, and committed to human values. Most of the world functions under the belief that business and people are separate, that business is all about KPIs and numbers and financial results. They don’t have to be. You can drive the bottom line by integrating the human experience into business processes. This pandemic has created an opportunity for all of us to slow down, get our bearings, and examine more carefully and more deeply, how we are living and how we are leading. It’s a time for self-reflection and careful investigation of what we mean by success. Don’t confuse wealth with money or success with meaning. To paraphrase the words of the great Zig Ziglar, money will buy you a house, but not a home; a companion but not a friend; a bed but not a good night’s sleep. Money will buy you sustenance, but it won’t buy you substance; it will buy you clothes, but it won’t buy you class; it will buy you a car, but it won’t buy you character; it will buy you information, but it won’t buy you wisdom.
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