Entries by David Irvine

Leadership and the trap of the tyranny of the transaction.

Every leadership position comes with two components: transactional and transformational. Transactional deals with administration, budgets, planning, forecasting, measuring, and managing tasks. Transformational has to do with mentoring, connecting, inspiring, coaching, welcoming, building your culture. Transactions get the job done. Transformations make the difference. In every job, there’s always a pull toward the transaction. It’s the […]

How To Fix An Accountability Problem

It’s frustrating when the people we work with don’t meet our expectations. While it’s easy to blame others, people fail to perform as expected for three reasons: Communication. People are not clear about expectation(s). Make sure you have communicated clearly what you expect and how you will measure results. Be sure to include both operational […]