You can change people.

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We’ve all heard the adage: “You can’t change other people. You can only change yourself.” While I get that it’s wasted energy to try to change others by pushing them or cajoling them, or attempting to control them, it doesn’t mean that you can’t change people.

If you sincerely care about a person and you give them consistent positive feedback, provide encouragement, listen and show genuine interest in what they are interested in, honestly value their input, find value in their work and contribution, and show up in their lives, I’ll promise that over time, they will change. Maybe not right away. But they will change. They will grow. They will become better people because of your influence.

And… if you spend time criticizing, disrespecting, discouraging, diminishing, and focusing on all the things that you don’t like about someone, the fault-finding and belittling will also change them. It’s hard to be around bitter, critical, negative people without taking some of that on.

Now that I reflect this, a question arises: Are we are actually “changing” another, or simply bringing the best out of them? In this light, I’m not sure we can even change ourselves. Perhaps, at best, all we can do is create the right conditions for our true, finest nature to be expressed.

And for simplicity sake, let’s assume we can change people. Maybe not without their consent, but don’t overlook the impact one person can have on another.

It’s Hard To Care About Others When You’re Stressed

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Last week, I was presenting to a wonderful group of leaders. I arrived two hours early to ensure the technology would work. It turned out that the AV equipment provided at the venue wasn’t compatible with my computer. A stressful moment to say the least.

A recent study has determined that empathy originates in the anterior insular cortex, which is a different part of the brain that is activated when you’re stressed. I’m no neuroscientist, but my experience of being stressed about the AV equipment and its implications for my presentation made it difficult to be empathic with the guy from the venue who was trying to help me, was defensive, and knew nothing about technology.

His lack of people skills and my lack of empathy created a scenario that did not end well. My impatience led to a less than respectful exchange.

The irony of the situation was that I was presenting on Caring In The Workplace!

Upon reflection, here’s what I learned:

  1. When agitated, pause. Step back, go for a walk, call a friend, do whatever you need to do to get to a calm state. Agitation, irritability, and impatience never help a situation.
  2. Decide, when going into any stressful situation, that blame is a waste of time. Working on solutions rather than being angry about the problems is far more effective.
  3. Ensure you are clear about expectations and have a backup strategy. “This is what I need to make this project a success.” And, when life happens and everything falls apart, calmness and confidence arise from having a plan B.
  4. Accept your humanness and when you are wrong, and promptly admit it. I called the venue yesterday and apologized to the guy who was trying to be helpful that morning.

Congratulations Hayley, for finishing – and excelling! – in the Chicago marathon this past weekend.

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You are my hero – not because of your amazing time, but because of the way you trained for and ran this race.

You persevered through many setbacks this past year to maintain your training and live this dream.

You ran a smart race. You ran 25 minutes faster than your marathon last year.

You found JOY in the experience. You had fun. You encouraged others.

I truly wish I had your mindset and spirit when I was competing.

Keep running. Keep living your dreams. Keep making a difference.

October 10 is World Mental Health Day

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While many people have a physical fitness program, my friend, Jay Lamont, Partner at L2 Health Management, reminds us of the importance of having a mental fitness program. At some point in our lives, we will face a crisis, a loss, or a tragedy. What are we doing to prepare ourselves? How do we get “mentally fit” so we can face reality with greater courage and compassion?

Here are the five pillars of my own mental fitness program. I’ve developed these over many years of having to face depression and anxiety. I’ve learned that self-care isn’t always comfortable, and self-sacrifice is different that self-development. In order to be there for others, our first responsibility is to be there for ourselves.

  1. Daily Quiet Time – A time each morning for meditation and prayer to connect with my inner voice and strengthen me spiritually, so I can do my best to remain mindful, present, and centred throughout the day.
  2. Community – Confidants with whom I can share what’s going on inside me in order to sustain self-awareness, support, and accountability to live in alignment with my values.
  3. Exercise – Daily, non-harming training increases my strength, endurance, stability, and mobility.
  4. Nutrition – Careful attention to what I eat; knowing my unique constitution: what sustains me and what depletes me.
  5. Purpose and Contribution – A cause that gets me out of bed in the morning and inspires me to make a difference in the world.

I hope this might inspire you to develop and maintain a mental fitness program that is right for you.

Reflections On Thanksgiving Day

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On this magnificent and beautiful Thanksgiving weekend in Western Canada, I have much to be grateful for. I have been richly blessed: with a family who inspires, supports, and loves me, with good friends who see the good in me when I can’t see it in myself, with good health, with a career that allows me to live my purpose, with the dogs that I walk every morning who remind me to stay present to all the beauty that surrounds me, with mentors who help me maintain perspective, and for a imperfect path to inner peace and well-being.

In the midst of the gratitude, I am also feeling anguish about the current troubles in the world. While reflecting on the horrific tragedies in Israel this morning, I had a call from a good friend, Peter Nieman, a pediatrician who has recently completed his third book, “SUSTAINED: A Life Re-Written After Sudden Misfortune.” SUSTAINED is Peter’s story of his healing journey and some lessons he is learning through the loss of his young son who took his own life.

Peter and I spoke of getting through a crisis with a sense of equanimity, inner-peace, well-being and realness, even as we embrace fully the horror of whatever we are facing. We spoke about the importance, when confronting catastrophe, to keep, our MVP: Motives, Values, and Priorities front and centre. Then we looked more deeply into what each of our motives, values, and priorities were at this stage in our lives.

Among Buddhists, a Sangha is a community. In Sanskrit, sangha means “collective” or “assemblage,” a group of friends committed to support each other to sustain perspective, support, and continually renewed self-awareness.
On this Canadian Thanksgiving weekend I am grateful for my Sangha.

DIVERSIFYING YOUR IDENTITY: A Key To Becoming Resilient

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For several months I’d been helping a client prepare for a speech she was to present to one of her important clients. Knowing that this one presentation could be a key to leveraging her career, she put all her energy, including many coaching sessions and a great financial investment, into the crafting of the speech.

It resulted in an incredible delivery that far exceeded her client’s expectations. However, she received one small piece of corrective feedback and went into a dark funk for days. She became so despondent she considered walking away from her entire career.

After a long debrief about the experience, we explored the trap of putting our identity and worth into one facet of our lives. Like our financial net worth, we’re vulnerable and even fragile if it’s all in one basket. What happens when our entire life is defined by our work, and we retire? What happens if our identity is in raising our kids, when our kids leave home? What happens when our worth is attached to a healthy, strong body, and you become injured or get old? What happens when your worth is attached to your position on a board of directors and your tenure comes due? What happens if our identity is tied entirely to our possessions, and a fire destroys our home and everything in it?

Diversifying your identity, a concept I first learned from Brad Stulberg, is parallel to diversifying your financial investment portfolio. If you place your investments with a mix of stocks, bonds, international companies, and domestic companies, when one goes down, another one might be going up or staying stable.

The story of world record holder speed skater Nils van der Poel illustrates what it means to diversify your identity. Prior to his phenomenal performance at the 2022 games, Nils was struggling. He wasn’t performing at his best. When he stopped and reflected on what was going on, he realized that every time he stepped onto the oval to compete, fear began to consume him because his entire identity was derived from speed skating. This singular identity resulted in excessive, destructive pressure. Nils van der Poel as a person was synonymous with the results he generated on the ice.

Nils decided to create a strategy to diversify his identity. During the week, he trained with the same level of commitment and intensity. On the weekdays he remained a world class athlete. However, on the weekends he stepped back and allowed himself to be a person away from speed skating. He started hanging out with friends who weren’t athletes. He started going out for beer and pizza. He went bowling. He went on hikes. It wasn’t just giving his body a rest. He was giving his mind a rest. As he diversified his identity, he developed a sense of worth beyond speed skating. No longer was he just Van der Poel “the speed skater.” He was Nils Van der Poel, the friend, the community member, the man who loved hiking in the mountains.

Not only was Nils preparing for life after his sport, diversifying his identity also allowed him to come to the ice with less fear. He started to race with greater ease and joy. He was more relaxed. He was less attached to having to win to prove his worth because he had an identity away from the ice. And, at the 2022 Winter Olympics in Beijing, van der Poel, paradoxically, went on to win two gold medals and set a world record.

Identity diversification isn’t just good for sport. Many great difference makers were diversified. Da Vinci wasn’t just an artist. He was also a mathematician, inventor, and writer. Eleanor Roosevelt was a writer and great humanitarian. A well-worn fiddle case accompanied Einstein wherever he went. Diversifying your identity builds resilience by becoming a more well-rounded person. It also strengthens your primary path of focus.

Reflect on what you might be overly identified with at the present time. Where is there vulnerability, fragility, and unnecessary pressure from being overly attached to one identity? Where is there a need for “identity diversification?” What relationships might you be neglecting? Where might you need to let go of some over-attachment to roles you currently have? What is something in a totally unrelated field you could learn about that would enrich your life? What hobbies could be developed? Where is there an opportunity to do some service in your community – beyond your current role?

My client turned her experience into a learning opportunity. While she did take her career to a new level with an amazing presentation, after an extended holiday following the experience, she came back more well-rounded and committed to continue to work on diversifying her identity – with much more joy and greater resilience.