Heroes, Hope, and The Human Experience

You’ll never see a designer label on a hospital gown: Heroes, Hope, and The Human Experience.

Hospitals are strange places. Most of us are born in one. Many of us die in one. And in between, we may go there to spend the worst days of our lives.

Hospitals are the great levelers. No one knows – or even cares – what type of vehicle brought you there. There’s no designer label on a hospital gown. We’re stripped of our masks and facades, with nothing to hide behind, and you come face-to-face with your essential humanity.

The workers are dedicated to their jobs, doing their part to make the big human factory function as best it can. Everyone wants you out of there as soon as possible so they can make room for the next patient.

Caring isn’t on anyone’s job description but no matter where you go in the massive system, you find the heroes that care.

You’ll find Mary on Unit 83 who held my hand during the bleakest night who gently reassured me, “The third day after surgery is always the worst. It’ll pass by the morning.”

Or Pam, in radiology, who took the time took the time to sit and listen to me for ¾ of an hour while we waited for the radiologist.

Then there was the night I inadvertently pulled out a drainage tube and the nurse on duty seemed annoyed and irritated. When I commented, “It sounds like you’ve had a long night,” she responded apologetically. “I’m at the end of a double shift. We are short staffed and I’ve been here for almost sixteen hours.”

It was at that moment that I realized that these professionals would never abandon a patient. They truly are dedicated and caring human beings that we need to appreciate and celebrate.

CONVERSATIONS WITH AUTHENTICITY – What Makes Ordinary leaders Extraordinary?

I have the great privilege to meet and learn from remarkable leaders and incredible human beings in the course of my work. It is one of the many advantages of doing what I do, and I learn some valuable lessons from everyone I encounter.
You may be aware of my Podcast project entitled “The Other Everest.” While much of social media focuses on stories of “famous” people, the intent of my Podcast series is to shine a light on the stories of “ordinary” leaders who are making an extraordinary difference in the world – people on the journey to what I call “The Other Everest.” Along with examining their own unique philosophy of leadership and what they do to create change, I have them share their story of how they became the kind of person that enables them to make such an impact. To listen to their stories, download the Podcasts at: https://irvinestone.podbean.com/
I have found that there are four qualities that run through the fabric of the lives of authentic leaders, exemplified in the podcasts:
1)    A Compelling Humility. All the leaders on these podcasts are surprised to be asked to record their story. Their ego doesn’t drive their work. Humility opens the door to curiosity and self-awareness. They influence others because they themselves are open to be influenced. True, authentic leaders aren’t attached to titles, degrees, or the size of their office. They are keen to learn about themselves, receive feedback, and grow. You get a sense of the person behind the role, and that imperfect – at times vulnerable – person is what comes through.
2)    Courage That Inspires. Authentic leaders aren’t just humble and modest. They are also immeasurably courageous. While courage can be expressed in many ways, one voiced it as the courage to “reach in” through the diminishments and the defeats, and find a way to turn encounters with illness, failure, bankruptcy, injury, abuse, death of a loved one, or any type of tragedy – and come out the other side with newfound awareness, strengths, and gifts. The inner journey forces us to meet our demons face-to-face, to travel long miles in the dark without seeing the light at the end. But these leaders have the courage to keep walking – in their own unique human way – until they eventually realize that the light at the end of the tunnel is actually coming from their own headlamp. Authentic leadership is fueled by a voyage that takes us inward and downward, toward the hardest realities of our lives. The best leadership comes from people who have penetrated their inner darkness, men and women who can lead the rest of us to a place of authenticity that is hidden from what the world sees, who have been there and know the way, and in so doing, know the why.
3)    A Vision of Caring. These authentic difference makers are “we” people not “me” people. They choose service over self-interest, committed to a sense of purpose beyond their immediate pleasure and gratification. They care about being successful, but they care even more about being devoted – to their calling and to bring value to those they serve. Each of these leaders care enough to take the time to listen to an inner calling, a vision that lifts them during the times of being “stuck” into an understanding that such periods are really fallow periods, a time to let the soil renew itself before it can grow a new crop.
4)    An Arousing Hope. In a world where violence, terrorism, and abuse can abound, authentic leaders inspire us with hope. But hope is not naive enthusiasm. The best portrait of hope I know of is painted by the former US president, Barack Obama:
“Hope is not blind optimism. It’s not ignoring the enormity of the task ahead or the roadblocks that stand in our path. It’s not sitting on the sidelines or shirking from a fight. Hope is that thing inside us that insists, despite all evidence to the contrary, that something better awaits us if we have the courage to reach for it, and to work for it, and to fight for it. Hope is the belief that destiny will not be written for us, but by us, by the men and women who are not content to settle for the world as it is, who have the courage to remake the world as it should be.”
May we all be inspired by those around us who bring courage, caring, and hope through their leadership and lives. May we be inspired by the humble, authentic people in our lives who are making a difference – and let them know how valued their contribution is. And may we each know that we are those leaders.