Tag Archive for: Articles by David Irvine

Leadership When People Don’t Want To Be Led

/in , , , /by

As leaders, we impact people’s lives and it’s fulfilling when things go well. But things don’t always go well. So what do you do when someone isn’t engaged, is struggling or not showing up as you need them to?

There’s no easy answer, but here’s a few thoughts about responding to a difficult team member:

  1. Assess the context. Is the resistance/lack of accountability a change or is it their default behavior? A change can indicate a mental health challenge or something going on in their personal life.
  2. Be honest and provide an opportunity to address head-on what’s going on.
  3. Grant grace. Understand there’s usually more to the story and may be outside of your control. Just because you are in a position of leadership doesn’t mean you’re going to get people to act they way you’d like them to.
  4. Be clear. Let them know what you expect. Negotiate and define mutually agreed upon expectations. Remember: you can bring compassion to the situation without compromising your standards.
  5. Talk about consequences if resistance remains and expectations aren’t met. Consequences can involve motivators that might inspire change. They might eventually turn to termination, but you don’t have to start there.
  6. Realize that challenges are usually there to help us grow. As Eleanor Roosevelt, a woman who had a deep understanding of getting through hard times, said, “The encouraging thing is that every time you meet a situation, though you may think at the time it is an impossibility and you go through the tortures of the damned, once you have met it and lived through it you find that forever after you are freer than you ever were before.”

Learning To Work With Anxiety – Not Against It

/in , , , /by

As a person who has struggled with anxiety most of my life, I’ve come to learn a few things about working with it. I define it for myself as “the attempt to control an uncontrollable situation in order to feel safe.”

Getting worked up, nervously pacing, impatience, micro-managing team members, criticism, irritability, worrying, concentration difficulty, being quick to anger, unfocused busyness, putting needless pressure on others, sleepless nights are all signs of anxiety.

Three strategies you may find helpful when dealing with anxiety:

1. Recognize indicators of your anxiety. Stop and acknowledge that you’re anxious. I find it helpful to pause and simply say to myself, “I’m anxious right now. And I am committed to finding helpful ways to deal with it in this moment.” I know when we are activated it’s tough to see it. But to avoid hurting ourselves or others, we have to be deliberate and disciplined about the practice of recognition.

2. Recognize that anxiety is a part of life. It’s a coping strategy. While it may have served you in the past, it’s not likely to be helpful to you today. A certain degree of anxiety seems to come with being conscientious. It’s not anxiety that is harmful. It’s what we do with it. Take a deep breath, recalibrate, and be present and relaxed – even if you still feel anxious. Some patience and compassion is recommended. What you don’t want to do is get anxious about being anxious.

3. Ask yourself what you’re afraid of. Then ask what are you trying to control in order to alleviate that fear. Know that fear is always about something in the future. Practice staying present, take whatever action needed that’s in front of you at this moment that will help you let go of control and fear, and keep walking calmly through whatever you’re afraid of.

Learning About Leadership vs Leadership Development

/in , , , /by
What’s the difference between learning about leadership and leadership development?
Being in the leadership development field for many years has taught me that there’s a difference between learning about leadership and leadership development.
It’s like the difference between reading a recipe and cooking the meal. Learning about something is very different than rolling up your sleeves and immersing yourself in the experience. In this case, the difference is the growth experience gained from leadership development versus simply the knowledge that there is such a thing.
Learning About Leadership
  • Listening to a podcast or audio book on an aspect of leadership that interests you.
  • Watching an inspiring TED Talk or YouTube video.
  • Reading a thought-provoking book on leadership.
  • Hearing a good speaker on leadership.
  • Attending a seminar that comes up on your social media feed.
Leadership Development
  • Making a conscious decision to grow as a person and leader.
  • Taking time to get honest feedback on your leadership.
  • Clarifying the gaps between your current reality and your desired future.
  • Defining your goals as a leader.
  • Determining the biggest source of growth in your life.
  • Mapping a plan for your development to help close the gap(s) you identify. This plan could include coaching, a leadership course, and some support and accountability to keep you on track.
We’ve never had more access to information on leadership, but what have you done lately to invest in your own leadership development?
This past month I facilitated our eighth Authentic Leadership Academy, a transformational leadership development experience.
The Academy is built around three fundamental principles:
  1. Inner harmony precedes outer harmony. Everything flows from inner well-being.
  2. There’s a difference between secondary and primary success. Secondary success has to do with position, popularity, public image, and profit. Primary success is about the person you become on the journey. It’s important not to confuse the two.
  3. Connecting with your true nature and expressing it consciously in your life and work requires the greatest amount of change and makes the greatest amount of impact.
The recent Academy was a manifestation of these principles. We created a community of incredible difference makers who were deeply connected to their humanity. Being with these leaders for three days reinforced my belief that being a good leader is, first and foremost, about being a good person.
What was particularly inspiring was observing the growth of participants who came with their teams, knowing that they can take the learnings back to their organizations.

Volatility Does Not Earn Credibility

/in , , , /by

Years ago, I had a boss who was emotionally unstable. He was quick to anger and got annoyed easily. He would often get upset about the smallest details. He was prone to irritation and annoyance.

He was well educated, talented, and bright, and when he was in a good mood, you couldn’t meet a nicer person.

But you never knew which temperament he would bring to work.

For a while, most of the team could tolerate his erratic personality, and I was too immature and scared to talk to him about the impact he was having on me.

It came to a head in a financial crisis. When the non-profit’s funding was in jeopardy, he was so stressed that we lost all confidence in him and most quit.

A true test of character – one of the cornerstones of credibility – is composure: poise under pressure. A self-confident manner provides steadiness and stability to those around you.

Three suggested strategies for gaining composure:

1. Acknowledge that losing your temper is never appropriate. It is not impressive or tough. It’s a mistake. It’s weakness, not strength. If you lose your temper once, I’ll be uncertain when you’ll lose it next. Emotional volatility is not only inappropriate, it erodes credibility and trust.

2. Recognize volatility within you. This can be tricky because anxiety, instability, and a quickness to anger can be so familiar we don’t see its effect on others. Be sure to get regular feedback from the people in your life.

3. Get some coaching. Learning to develop composure without shutting off emotions requires a level of precision and skill that rarely can be done alone.

What’s the difference between venting and complaining?

/in , /by

One of the responsibilities that comes with adulthood is to contain your emotions. Four-year-olds are unable to do this. When a temper-tantrum comes on, they erupt. They aren’t capable of taking into account how their actions and feelings impact those around them. Their emotions run their life. So when a forty-year-old acts like this, we call them immature.

Containing feelings is not the same as suppressing them.

Containing them means having clear boundaries so you can attend to your emotions in a constructive way. Venting is contained, which means it has a beginning and an end. Venting is done in “contained” space, like an office behind closed doors or in a coffee shop away from the office. At the end of venting, you reach for a constructive solution that makes the situation better.

Like garbage, emotions need to be put in a container. Once in a container, they can be turned into fertilizer and used for good. Spewing garbage all over the workplace would obviously contaminate the environment. So why do it with emotions?

Complaining is non-contained emotional expression. It leaks into the things we say. It surrounds the water cooler and cafeteria conversations. It taints relationships and can build an entire culture of finger pointing that regresses into an adolescent mind-set rather than an accountable one.

Complaining is a defence against the courage to change, while venting addresses the issues and inspires you take action.

Even though we’re all guilty of it, let’s stop complaining and start courageously facing our life.

Town of Cochrane at their annual Health and Safety Day

/in , /by

This past week I had the good fortune of presenting to all the staff at the Town of Cochrane at their annual Health and Safety Day. These were a team of dedicated individuals who are committed to helping keep Cochrane an incredible place to live and visit.

Thanks to all the Town of Cochrane employees for all you do. Stay safe. Be well. And know that every one of you makes a difference to our community.