Tag Archive for: Gratitude

A Token Of Appreciation

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After my webinar on Psychological Safety this past week, I had a great conversation with Marg, my VP of Client Care. We reminisced about when she was the Senior Manager of Learning and Development at Lilydale and I consulted on some projects there. Lilydale was established over 75 years ago as an Alberta Farmers’ cooperative and today is a proud member of the Sofina Foods family. It always promised to provide Canadians with great tasting and high-quality Canadian poultry products as it built an incredible culture with some incredible leaders.

One of the great tools they used for building and reinforcing their culture was a Token of Appreciation. You were encouraged to give this token to anyone you sincerely appreciated. It was a coin, along with a little poem, to remind them not to take each other for granted and to continue strengthening the muscle of expressing gratitude.

I’ve learned that this kind of tool has to be built on sincere, honest, and caring relationships – which were evident at Lilydale. No tool can compensate for failure to connect.

Four Pillars of a Good Life

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Lindsay Kimmett was an athlete, leader, learner, and aspiring doctor with the skills and ambition to leave a big mark on the world. After her tragic passing on February 17th, 2008, her family and friends, committed to carrying on her legacy and passion for hockey, organized a 3-on-3 pond hockey tournament in Lindsay’s hometown of Cochrane, Alberta, Canada. Known as the Kimmett Cup, the tournament is held annually on the second weekend of February. It grows every year, bringing the community together and donating to local charities while contributing to the Lindsay Leigh Kimmett Memorial Foundation, a non-profit organization dedicated to Lindsay’s memory.

The original organizers of the event knew nothing about organizing a hockey tournament. But they wanted the tournament to reflect who Lindsay was as a person. Today, even though a lot has changed, they still strive to maintain the same principles: everyone plays; play like Lindsay did; bring community together. Lindsay lived by the motto “seize the day”. Today they live out that legacy through Lindsay’s Foundation. To date, more than $3,000,000 has been invested into the community in Lindsay’s name, across an array of both local and global initiatives.

One of the indicators of a good life is that it lives beyond a life – regardless of its length. To live authentically means taking the time to define what it means to live a well-lived life. Inspired by Otto Paul Kretzmann, a professor and pastor of the mid-20th century, I maintain that if a person is to survive, flourish, and stay sane in the modern world, four elements are essential.

  1. Something to live by. A well-lived life requires a set of values that provide guideposts and a framework for decision-making. Focused momentum is necessary for well-being and cannot be sustained by impulsive decisions. Non-negotiable principles guide an authentic life and provide strength and direction.
  2. Something to live for. Life becomes a slog when it consists merely of checking off a daily to-do list. A sense of purpose, a reason for being, and service beyond self-interest give us a compelling reason to get out of bed in the morning and stay engaged with our life.
  3. Something to live on. Money may not buy you happiness, but it will buy you options. Creating an income sufficient to attend to our basic needs and allow pursuits that bring joy are important to a well-lived life. It isn’t just about how much we make, however. It’s also about how much we spend. Fulfillment is hard to grasp amid worry and financial stress. Having the discipline to live below your means and learning to be satisfied with what you have are paramount to a good life.
  4. Something to live with. Something to live by, to live for, and to live on means little if we don’t learn to live with love. A good life is one that is lived wholeheartedly, connected to the important people in our lives. Love is what makes it all worthwhile.

From a TO-DO List to a TO-BE List

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Successful people have some kind of a to-do list – stuff that needs doing this year, this week, this day.
Living authentically means having a to-be list: How will you show up in your life? What kind of person will you be when you come to work? What kind of a leader will you be?

Here’s an example of what I would consider a great to-be list:

  • Be committed. Commitment is essential for success. Commitment to a cause beyond your self-interests. Commitment takes you past a goal or wish. Being committed means a firm resolve that inspires action.
  • Be encouraging. Encouragement means a belief in people, making everyone around you smarter and better. Rather than draining energy and intelligence and capacity by pretending to be the smartest person the room, use your wisdom to amplify the intelligence and capabilities of others.
  • Be grateful. Gratitude is the antidote to entitlement. Being grateful means inspiring others by finding the best in every person and every situation. My mother grew up in poverty and would say, “Always find a way to make your gratitude bigger than your circumstances.”
  • Be humble. Humility is a true evaluation of conditions as they are. It’s having the willingness and courage to face the facts of your life. Everyone has something to teach us and has somehow been a part of our success. Humility is about giving credit where credit is due.

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How Do You Spot Entitlement?

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I’ve noticed that in the midst of great abundance there is an equal and opposite reaction: entitlement. It seems to be human nature that the more you get, the more you want.

I grew up with telephone party lines, with one line for five or six residences. Sometimes you had to wait 1/2 hour to make a phone call. Now I get impatient with my cell phone provider when I get a dropped call and have to redial with the push of one button.

The reverse of this also seems true. My mother lived through the Depression in a 900 square foot shack with nine siblings, enduring years of unimaginable poverty. She was void of entitlement. She taught me that with every right comes a responsibility. When she was close to death she said, “After 78 years, I accept death. I was fortunate just to have lived!”
Joyce did not even feel entitled to life itself. Hard times appear to be an ally in countering entitlement.

There are some key differences to observe between personal responsibility and entitlement.

A Firm Mind or an Infirm Mind

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As I write this, it’s -40 degrees on the thermometer outside our kitchen window.

That’s what most of the Canadian Prairies have been dealing with this weekend. When I hear about cities running buses for homeless people to sleep in, I am filled with gratitude for having a warm home.

When I went to unplug and start my Jeep this morning, I forgot about the homeless people and found myself being cranky about the weather. And then I reminded myself that the weather doesn’t care about how angry I am that it’s cold.
And at that moment I reminded myself of something I learned years ago: there is a difference between a firm mind and an infirm mind – between being mentally strong and being mentally weak.

A firm, strong mind is about living aligned with your vision and the principles that guide your life. It’s about having an attitude toward life where your actions aren’t swayed by your external environment (like cold weather).

Steven Covey used to say that having a strong mind is ensuring that you have a private victory in the morning to set yourself up for a public victory later in the day. Getting into the gym on cold, dark Canadian mornings and on the yoga mat when I just want to crawl back into bed, is a strength to get me through this cold weather – and the challenges of life.

There is a reservoir of capacity that lies within us all. When I do something difficult each morning it helps me tap into this inner potential and provides a small private victory that enables me to serve and hopefully make the world just a little better by my actions throughout the day.

CRACKED OPEN – Finding Your Authenticity in Adversity

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“I wish it need not have happened in my time,” said Frodo.
“So do I,” said Gandalf, “and so do all who live to see such times. But that is not for them to decide. All we have to decide is what to do with the time that is given us.”

Shortly after a good friend suffered a massive heart attack and survived an eight-hour surgery, I was debriefing the experience with him and asked, “How has all this changed your life?”

“It opened my heart,” he said jokingly. Then the conversation got real, and he went on, “It gave me renewed resolve to live life more fully, more present, and more connected to my feelings and to the important people in my life… This heart attack was probably the best thing that ever happened to me…”

There is something both horrible and potentially liberating about hard times. Adversity—the kind that finds you exhausted, depleted, laying on a cold, hard hospital bed wondering if you are going to be alive in the morning —strips you down, cracks you open, takes you apart, and sets you free.

Life is not the way it’s supposed to be. It’s not the way we planned it. Life is the way it is. The way you respond to life is what makes the difference. In the words of the mythologist, Joseph Campbell, “You must be willing to let go of the life you’ve planned so as to have the life that you are meant to live.”

In my leadership development programs, I ask people to reflect on the defining moments in their life, the significant experiences that helped shape and make them who they are today. A good number of life-defining experiences have to do with coming to grips with adversity. It only makes sense. We are meant to learn and grow and evolve in this brief human experience we’ve been given. As such, we can expect some difficult times on the path of life. That’s the beauty of it all. What’s the use of anything that’s too easy? Just as we develop our physical muscles by facing the opposition of weights in a gym, we develop our character muscles by overcoming challenges and adversity.

The adversity journey, the journey to your authentic self, describes the process of surrendering to a time of great difficulty, allowing the pain to crack us open, so that a stronger, wiser, kinder person will emerge.

Here are three lessons I learned through facing my own adversity:

1. Strip away the non-essentials.
When we’re exhausted and mired in the snake pit of depression, or facing an addiction, or carrying unspeakable grief, or coming to terms with a serious health diagnosis, or confronting a layoff or unexpected divorce, when we are trying merely to survive and make it through another day, we discover that anything not essential begins to strip away like old paint. It served its purpose, but it’s now past its shelf life. Our old identity, our expectations of life, our attachments, everything we thought we had control over – all begin to disappear in the dawning of the light of our true self.

When we abandon the outdated ways we used to define ourselves, we begin to compassionately appreciate the self that would not have been valued without the hardships. We can see what others and the world truly needs, and our unapologetic authentic self gets to work.

2. Embrace the hard stuff.
Life isn’t pretty when you’re in the trenches. Pain gets real when we are pushed to our breaking point and beyond. It hurts to come to grips with loss and fear and powerlessness, or give up hopes and dreams we had for our lives and for the people we care about.

Embracing the hard stuff means refusing to hide or escape. It means facing life on life’s terms. It means shedding blame and getting real with ourselves. It means finding a community who will hold the space to make it safe to be who we are. It means giving thanks for obstacles that became steppingstones, and for those friends, guides, confidants, and family members that helped – and continue to support us – along the way. It means reaching inside and finding a strength and a faith to help get us through and emerge stronger and brighter.

3. Ring the bells that still can ring.
Leonard Cohen famously said, “Ring the bells that still can ring. Forget your perfect offering. There’s a crack, a crack in everything. That’s how the light gets in.”

Ringing the bells that “still can ring,” means bringing your whole imperfect self to whatever adversity you’re experiencing. Your contribution, however small it might feel, is vital. Know that the sound of your bell is needed today. And within our brokenness and imperfect efforts we find that the light of our gifts is our greatest contribution to the world.

Terry Fox lost his leg to osteogenic sarcoma at age of eighteen and underwent sixteen months of treatment. While in the hospital he was overcome with suffering. Not his own, but the anguish he witnessed in the cancer wards, many who were young children. He decided one morning to ring the bell that still could ring. He decided to set out to run across Canada to raise money for cancer research. He would call his journey the Marathon of Hope.

His last words were, “If I don’t make it… the marathon of hope must continue.” Continue it did. To date, over $800 million has been raised for cancer research in Terry’s name through the annual Terry Fox Run, held across Canada and around the world.

Disruptive times create an opportunity to get us in touch with ourselves and our world differently. They crack open the old to see a fresh view of living and working and leading. New movements are shaking up old norms. Reconciliation, restoration, and the common good are calling out for our attention. Let’s use whatever adversity or pain we might be going through to reclaim our capacity for meaningful contribution in our communities, workplaces, and institutions. Let’s do our imperfect best to make meaning out of our mess.

I walked a mile with pleasure, She chatted all the way,
But left me none the wiser for all she had to say.
I walked a mile with sorrow, And ne’er a word said she;
But, oh, the things I learned from her when sorrow walked with me.
Robert Browning Hamilton