For those who know my work, I often speak of my Wall Of Influence – the pictures of the 25 most influential people who have helped shape me and make me who I am. The collage of influential people in my life hangs in my office. Following a recent leadership program I facilitated, one of […]
On March 18, 1956, Martin Luther King Jr.’s sermon at the Dexter Avenue Baptist Church in Montgomery, Alabama, entitled “When Peace Becomes Obnoxious,” started with a story: “A few weeks ago, a Federal Judge handed down an edict which stated in substance that the University of Alabama could no longer deny admission to persons because […]
When Brenda took over as the Executive Director of a community outreach, nonprofit organization, she walked into a team that had lost its spark. People were burned out. Staff meetings were tense. Deadlines constantly slipped and a sense of defensiveness hung in the air. At first, Brenda responded the way many leaders do under pressure—by […]
I was in a tech store the other day buying a new phone. Five people were in line getting assistance from a patient and bright young man behind the counter. A teenager came through the door and walked right past every person in line, completely oblivious to the queue. He abruptly and rudely interrupted the […]
It depends on how you define psychological safety. If you define it as making things comfortable or easy or secure for people, then yes, you can have too much psychological safety. I define psychological safety as simply a place where people can be honest. Honesty means that you can speak accurately about work progress, challenges, […]
My good friend Allan is currently in the hospital recovering from surgery that removed his voice box in response to a rare kind of throat cancer. He’s relying on tubes inserted into his abdomen for fluids and food. As a psychiatrist whose career relied on speaking and sharing his wisdom, his life will never be […]
