Tag Archive for: leadership

What drives your life? A Phone or a Compass?

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It’s been said that the average person will spend up to five years of their life looking at their phone. To me, the phone represents the mountain of success we are climbing. It’s about being driven by the world’s expectations. It’s about appointments, schedules, goals, productivity, and achievements. It’s about comparing ourselves to others, developing a reputation, impression management, keeping score, and measuring up. It’s about defining ourselves by how the world defines us.

And then something unexpected happens to knock us off the mountain. We fall into the valley: a cancer scare, a struggle with addiction, the loss of a loved one, a pandemic, a bankruptcy, a divorce, some life-altering tragedy that was not part of the well-laid-out plan. You suddenly find yourself in a dark trench without the cell service of what the world expects from us. No device can take us out of this kind of terrain. It takes, instead, a surrendering to the great difficulty, allowing the pain, confusion, uncertainty, fear, and insecurity to break us open, so that a stronger, wiser, kinder, and more real person can emerge.

In this unknown territory of darkness, instead of a device, we reach for a compass, an inner guide that initiates a life journey guided by values, purpose, contribution, service, and meaning.

I know the authentic journey is not this clear cut and delineated. It’s more messy. But it’s worth pausing and asking where we are on our path to success and meaning.

What are you focused on? What is driving your life? While being driven by what the world expects and measuring up to the standards of the culture is a necessary stage, the authentic journey (what I call in my book by the same title, The Other Everest) asks us to deepen our lives, to find an inner guide beyond what a device can offer us.

Success, after all, isn’t just about height; it’s also about depth.

How to Create a Growth Plan for 2023: EQ, Authenticity, and the Power of Self-Awareness

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A great deal of research suggests that emotional intelligence (EQ) – the ability to identify and regulate one’s emotions and empathize with the emotions of others – is vital to success at work and in life. A high EQ helps you build healthy teams, reduce stress, increase engagement and motivation, achieve higher productivity, foster psychological safety, defuse conflict, and improve job satisfaction.
One of the four pillars of emotional intelligence is self-awareness – having a comprehensive grasp of who you are as a person and a leader, and how you show up in the world. The more you understand yourself, the better you can connect with others. Self-aware leaders know their strengths, weaknesses, and blind spots, and how to work with them. They are comfortable with themselves and genuine. They have a better understanding of emotions and how they affect behaviour and can recognise those emotions in others.
So… where does self-awareness come from? How do you develop it? Can you create a plan to become more self-aware?
The following suggestions will assist you in designing your own authentic leadership development plan for the new year by incorporating the five components of self-awareness.
  1. Purpose and Vision. Leadership is a consuming activity. A sense of purpose, along with a clearly articulated vision of what you want your life and your leadership to be like in the next five years, will enable to you to stay passionate so you can inspire those under your care.
  2. Insights. Learning is key to self-awareness and growth. What insights do you need this year to build your personal capacity toward your purpose and vision? What books will you read? What courses will you take? What teachers will you seek out?
  3. Self-Reflection. Connecting to others begins with listening to oneself. And listening to yourself requires a place where you can hear yourself think. When you spend so much of your life attending to the demands of others, you can lose yourself by failing to distinguish between your authentic voice and other voices that clamor for your attention.
  4. Feedback. While a habit of personal reflection can bring an element of growth and self-understanding, it will only take you so far. You ultimately can’t solve problems with the same thinking that created the problems. We all have blind spots. We need feedback from others to see what we can’t see.
  5. Employing a guide. Authenticity is a lonely journey, but it can’t be done alone. The lone-warrior model of leadership is, in the words of Ron Heifetz, “heroic suicide.” Guides – those who can take us into the unfamiliar territory of our own development, can come in the form of therapists, coaches, confidants, recovery programs, and peer-mentoring groups.
As you continue your authentic leadership journey into 2023, incorporating some strategies to increase your EQ will undoubtedly heighten the success of your growth plan. What strategies will you try?

Leading Beyond the Great Disruption

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Nelson Mandela had many teachers in his life, but the greatest of them all was prison. In the words of his biographer, Richard Stengel, “Prison taught him self-control, discipline, and focus, and it taught him how to be a full human being – the things he considered essential to leadership.” In other words, it was the solitude, degradation, devastation, and inhumanity of his time in confinement that made him into the leader we admire. It was his journey away from the world and into his soul that allowed him to lead in the world.
The pandemic turned our world upside down in a short span of time, and its impact is wider spread than we might acknowledge. Offices, communities, and families have been divided. People have been hurt. We’ve all experienced loss. Our mental health has been affected. The residue of the collective trauma we experienced lingers. The enormous health, economic, and humanitarian challenges of the past two-and-a-half years have led to a great disruption that challenges leaders to reinvent their organizations with an orientation toward renewed and sustainable growth, resilience, and purpose.
May Nelson Mandela’s courageous long walk to freedom be an inspiration to us all to make this great disruption our greatest teacher.
We can start this holiday season by pausing, getting our bearings, resetting our personal and collective compasses, and opening our hearts. It’s a time for healing, caring, and forgiving as we move forward together.
Here are three ways we can be part of creating a new world:
  1. Clarify a vision. Mandela’s dedication to the African people and the ideal of a free and democratic society where all people would live in harmony kept hope alive for the South African people. It also kept Mandela’s own hope alive during his years of unjust confinement. Hope is not a guarantee of a desired outcome, but a deep and sustaining confidence that our contribution will make a difference – regardless of the outcome. What is your personal vision that inspires hope?
  2. Open your hearts. Divisiveness, exclusion, and dissention have been a part of the places where we live and work the past two+ years. Vaccine mandates, corporate policies, religious views, and political opinions have divided families and workplaces like nothing I have experienced in my lifetime. Ask yourself who in your world needs to be listened to, heard, and truly understood. Where might apologies be needed? It’s not agreement but respect, understanding, and compassion that is required. It’s naïve to think that we can just return to work and personal relationships, and everything will be back to normal. Healing from the impact of the pandemic will take time, patience, and much caring from everyone.
  3. Let go of bitterness. “As I walked out the door toward the gate that would lead to my freedom,” said Nelson Mandela, “I knew that if I didn’t leave my bitterness and hatred behind, I’d still be in prison.” Forgiveness is not some bleeding-heart, Sunday school platitude. Forgiveness is having the courage to honestly face the emotions that come from being unjustly injured and then letting go of the right to be resentful. It takes maturity to be able to bear an injustice without wanting to get even. Forgiveness does not abdicate the importance of justice; rather it removes revenge from the justice process. Forgiveness transforms vengeance into freedom. In the words of Archbishop Desmond Tutu, “Without forgiveness, there is no future.”
To quote Lady Gaga: “The really fantastic thing about kindness is that it’s free. And it can’t hurt you or anybody else. It is the thing that brings us all together. In times of chaos and crisis we start pointing fingers at where we think the bad guys are, where the evil is. We all start arguing. Everybody has different opinions… The solution is that we need to build a stronger, braver world. We need to get rid of the labels, the different factions… none of this can matter anymore. We are unified in our humanity. And the only thing we all know, the one thing we all appreciate in one another, is kindness. This must come before all things. And you must operate relentlessly this way. With everything you have.”

There’s a principle in boxing that timing beats speed and speed beats power.

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There’s a principle in boxing that timing beats speed and speed beats power. Whenever I’m up against my sparing partner and I feel less power, and I “try harder” to be more powerful it never ends well. It weakens my power, decreases my speed, and throws my timing way off.

I’ll never outpower someone who is stronger than me. All I can do is back it up and work on my timing and speed (which, to say the least, is tough at my age).

This is how boxing is similar to leadership. Leaders who don’t acknowledge their weakness or insecurity or fear will “try” to be more powerful by using their positional authority. Like in the boxing ring, this won’t end well. As Margaret Thatcher said once, “Being powerful is like being a lady. If you have to tell people you, you aren’t.”

Leadership, like boxing, is much more about timing than power. When you get promoted, after all, you don’t get more power. You get more accountability.

Like in boxing, work on your timing, your connections, your balance, the fundamentals – and power will naturally follow – through your presence, not your position. “Trying” to be powerful will only weaken you.

My questions for the day:

  • What does “timing” mean in your world?
  • What would you describe as your fundamentals – that increase your ability to influence?
  • How is leadership for you about presence rather than position?

Pruning: Growth Depends on Letting Go Of The Unwanted Or Unessential

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We have a thirty-foot rubber tree growing in the middle of our living room. About every six months we have to get up on the ladder and cut back the branches that push into the ceiling and the window.

Leading is akin to gardening, where we co-create an environment around us that enables the flourishing of life. Any gardener knows that pruning is a part of tending to a garden. A plant that is overgrown, gangly, or unhealthy needs to be thinned, cut back, or dug up. In its exuberance to grow, it seems to be the nature of growing things to get overgrown at times. In our case, we prune in order to manage the size of this tree. When it’s overgrown, it will crowd out the very light of the window it’s reaching for.

Like pruning a garden, our lives periodically need some cutting back.

What, in your life or your leadership, needs pruning?

  • What relationships that you have outgrown need to end?
  • What habits need to be re-evaluated and discarded?
  • What clutter in your life needs to be let go of?
  • What needs to end in order to allow for new growth?
  • What people on your team are holding you back and need support to move on?
  • What difficult conversations are needed now?

How to Attract and Retain Talent in a Labor Shortage

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After a recent team meeting, I realized I have not been practicing what I preach. We have been so busy these days taking care of clients, filling programs, training SAGE Forum facilitators, keeping our website current, developing marketing initiatives and more – that I have neglected to ensure that we are achieving the authentic alignment so critical to our success.
From my years of experience and observation, I have come to recognize that authentic alignment is the key to attracting and retaining talent. As we navigate challenges from a global pandemic, economic crisis, and high rates of retirement, we face a deeper challenge that’s difficult to see, yet lies at the heart of all others— supporting our people to acknowledge and fulfill their authentic selves. Our deepest calling is to find fulfillment and satisfaction along our path of authentic service and our workplace can provide the perfect opportunity realize this calling.
They say that race car driving is often won not on the track but in the pit stop. In our workplace it is in the pit stop that we take a pause to ensure there is an authentic alignment, an alignment of our values, unique talents, and purpose, with what the organization requires. However, we are usually so focused on driving on the racetrack, we aren’t taking time for a pit stop.
The pandemic was one giant pit stop of self-reflection and even a time to get out of the rat race altogether for some. Indeed, more than 300,000 Canadians have already retired so far in 2022, according to Statistics Canada, up from 233,000 last year. Plus, the number of people nearing retirement age is higher than ever – more than one in five Canadians of working age are between 55 and 64 years old. With the average age of retirement now 64, many more Canadians are set to leave their jobs.
I bellieve that this migration of workers out of the workforce indicates that we haven’t ensured an authentic alignment along the way. If we don’t stop to ensure an alliance between their hearts and the work they do, should we be surprised if one day our people resign? Maybe instead of being surprised that people leave, we should be surprised that they stay.
It’s no secret: there’s a mismatch between what employees deeply desire and what the current workplace is providing. We can realize the importance of culture and let people know that they are valued and appreciated. We can offer a competitive salary and benefits package. We can offer opportunities for development. We can promote a healthy lifestyle and encourage work/life balance and a flexible, hybrid workplace. We can administer yet more employee engagement surveys and keep working at communicating openly and frequently. We can address burnout and mental health challenges and offer effective exit interviews.
While all these actions may make an increment of impact, unless we address the issue of authentic alignment, retention of talent will remain elusive.
I propose that we use “pit stop conversations” and “pit stop agreements” to foster authentic alignment and offer here some sample questions for your onboarding or ongoing relationships.
Pit Stop Conversations:
  • Our mission is focused on… Why is this mission important to you? What meaning does it have for you?
  • Our values are focused on… How were these values formulated in your life? How do they align with your own personal values?
  • How do you define success in your work – and in your life?
  • Describe your ideal workday… What would you be doing throughout a day in your ideal job?
  • Answer this question: “I’m happy when…” (at work and away from work). How does your ideal workday align with what we are offering you here?
Pit Stop Agreements:
  • Here are the behaviors we expect from every team member (including us, as leaders) that demonstrate our values… Can we count on you to behave this way here? Here’s what you can count on from me…
  • What expectations do you have of us to ensure you will stay engaged? What is the best way to talk to each other if we aren’t meeting each other’s expectations?
  • What agreements would we make to each other?
  • What kind of environment do you need to inspire you to come to work every day? What do you see as the leaders’ responsibility to make that happen? What do you see as everyone’s responsibility to make that happen?
  • Have you ever worked in an organization where leaders did not demonstrate their values? How was that experience? We don’t want that to be your experience here. How can we work together to ensure that we live these values?
  • What are things I do that make it hard for you to support me?
Wrapping up
The pandemic and current world disruptions have provided fertile ground for reflection. Many are examining the meaning of their lives and where their work fits into the larger context of their existence. If we, as leaders, don’t take the time to pause and have pit stop conversations and make pit stop agreements, we will continue to have a challenge keeping our best people. While the answers to these questions are not always clear, and we must respect that not everyone wants to be this open with their boss, it’s on every one of us to care enough to earn the trust of those under our care and understand and support their deepest calling. Ensuring authentic alignment requires continual intention, investigation, and vigilance.