AMPLIFY YOUR LEADERSHIP IMPACT

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“As human beings, our greatness lies not so much in being able to remake the world as being able to remake ourselves.”
– Mahatma Gandhi
The greatest challenge we face today, and upon which our very survival as a species depends, is the task of learning to live in harmony with ourselves, with each other, and with the environment. Responding to this challenge begins with taking an inner journey, a journey to what I call “The Other Everest.”
It is my intention to create authentic communities of like-minded leaders – difference makers who are committed to making a positive impact in the world. To accomplish this, I’m facilitating a three-day retreat on Authentic Leadership from December 4-7 at the Banff Centre and I invite you to join me.
In this public workshop we will create a space to pause, go inside, and connect with your authentic self. If you are committed to be a better leader by being a better person – through increased self-awareness and a stronger, clearer purpose and presence, and could benefit from a community of support with other authentic leaders, come for a renewed perspective on leadership and a life-changing experience. 
Highlights of this retreat:
  • Create a space to shut off the noise of the world to achieve a fresh outlook on your life and your leadership.
  • Take the time to reset your internal compass with a clarity of values and sense of purpose as a leader.
  • Learn how to earn the trust and respect of those you serve through authentic relationships.
  • Understand the quality of presence and how it creates more productive and engaged employees and relationships.
  • Value and model accountability and self- discipline as a trust builder.
  • Find clarity about what matters most in your life while living and leading with greater focus and alignment with your highest values.
  • Learn how mindfulness, meditation, body integration, and yoga can help you amplify your impact on others.
  • Transform the darker side of your nature into your greatest gifts.
  • Leave with your own personal leadership development plan.
I am pleased to let you know that there are still a few seats available and as a preferred client, we are extending the early bird deadline (a savings of $200) until the end of October.
Click here for further information or details about registration.
I hope you will join me in Banff!

AUTHENTIC LEADERSHIP The Strength of Your Presence Means Being Present to Life

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A participant who attended one of my leadership programs earlier in the spring has been traveling with her daughter in Europe and sent me an email with a line that has not left me: “…while traveling I’ve had time to not think at all, just wonder and be amazed…”
This put me into a reflective mode and I contemplated how, in a world filled with so many demands and expectations, we don’t have time even to think, much less “just wonder and be amazed.”
  • When was the last time you slowed down long enough to watch the sun go down?
  • When have you taken time recently to meditate, notice your breathing, and fully relax?
We are clever people, efficient and high-powered, but in our zeal to get things done we are forgetting the simple art of living. And I might add, the art of leading.
Since my schedule has tapered off for the summer, I am reminded how important stillness is in life; time to get away from the demands of the world and simply be. There is wisdom that can surface when we stop thinking, stop planning, stop doing, and make room for even a few minutes of stillness and attention to breathing. Whenever an answer, a solution, or a creative idea is needed, stop thinking for a moment by focusing your attention on what is going on inside of you. Momentarily get away from the burden of “thinking,” and become aware of the stillness. This may only take a minute or two, or it may require a walk outdoors. When you resume thinking, it will be fresh and creative. In any thought activity, make it a habit to go back and forth every few minutes between thinking and an inner kind of listening, an inner stillness.
“Beware the barrenness of a busy life,” wrote Socrates over twenty-four hundred years ago. While an overbooked schedule is exhausting, I wonder if he was also referring to the nature of the active mind, the human tendency toward busyness inside our heads. Whether it’s an over-extended timetable or a harried mind or a combination of both, be sure to take time, not just over the summer but in your daily living, to pause and be present to life. It not only improves your leadership; it makes life worth living.
If we don’t make time to befriend the present moment, to connect ourselves with the world around us and with the people who matter most to us, what is the purpose for doing anything else?

Heroic Leadership: Lessons From The Golden Knights – By Fr. Max Oliva, S.J.

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Well, the professional hockey season is over and the Washington Capitals have the Stanley Cup. Congratulations to the team. But that is not the main story for many of the rest of us. Our story is composed of part magic, part luck, and what I like to call the “four qualities of heroic leadership.” Let me explain.

First, here are the “four qualities” – Compassion and Commitment, Competency and Courage. We see these four aspects of leadership in the Las Vegas Golden Knights Hockey Team.

Compassion and Commitment: I will let writer, Ben Shpigel, of the New York Times (May 22nd) start us off: “The Golden Knights play in front of fans who appreciate how quickly and deeply the team has taken to their adopted city after the tragedy of October 1st, 5 days before Vegas’s first game. The tragedy strengthened the Golden Knights bond with the fans, who found healing in hockey (emphasis mine), a respite from their grief.”

The number “58” was retired by the Knights organization at the beginning of the season in a tribute to the 58 who were murdered on October 1stat an outdoor concert in Las Vegas.

So intimate is the connection between the team and the people of the Vegas Valley, that at the end of the fifth and final game of the Stanley Cup, the fans gave the team a thundering ovation. Commentator Ed Graney, of the Las Vegas Review Journal (June 8), looking past the final game of the season for the Knights wrote: “The big picture will stand on its own, ingrained into the fabric of this city, a team and a town and the impenetrable bond it will forever share.”

Competency and Courage: Here is Ben Shpigel again, writing of this expansion team that wasn’t expected to win many games in its inaugural year much less reach the playoffs: “No matter how many goals they scored (or did not score) last season, no matter how many saves they made (or did not make), the Golden Knights gathered for training camp before the season as equals – traded and exposed, discarded by their old teams, exiled to an expansion franchise in the middle of the desert. Disrespected and discounted, the Golden Knights coalesced around that snub.” Even their coach, Gerard Gallant, suffered a setback in his career when he was fired by the Florida Panthers in the fall of 2016; he is now a finalist for the Jack Adams Award as coach of the Year.

Compassion and Commitment, clearly; Competency and Courage indeed. This merry band of “Golden Misfits,” as the players call themselves, set professional hockey “on its ear” this year and helped the Las Vegas community grow in appreciation of itself. The team and its fans can be justly proud of who they are and what they accomplished this year.

Max Oliva, a Jesuit priest, has been a friend and mentor of mine for more than twenty years. He lived and ministered in Las Vegas from 2011 to 2017. He now resides in Spokane, Washington. However, he still works in the Vegas Valley on a part-time basis and was in Las Vegas on the day of the October 1 shooting as well as for the final game of the Stanley Cup. His main ministry has been serving men and women in the corporate community on the topics of ethics and spirituality, first in Calgary, Alberta, Canada and then in Las Vegas. He is the author of seven books on spirituality and ethics. His web site is: www.ethicsinthemarketplace.com

Lessons From a Restaurant Manager

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The past few weeks I have noticed just how much caring there is in the world around us. Perhaps it is because I have written a book on caring and I believe that what you focus on is what grows. It’s the simple acts of kindness that have a powerful impact on the people around us. As Maya Angelou, the American poet, singer and activist reminds us, “People may not remember what you did, or what you said, but will always remember how you made them feel.”

My daughter, Chandra, is a supervisor at Moxie’s restaurant in Market Mall in Calgary. She works long hours to pay for her education at the University of Calgary. While she is getting an excellent education at the U of C, her schooling these days goes beyond what she’s learning in the classroom.
Recently, when three women came into the restaurant, Aaron, her general manager, checked on the table, only to discover that these three ladies came from the Foothills hospital, where one of them had just lost her husband. Aaron took the time to listen through their tears. He bought them a bottle of champagne. At the end of the evening he brought them their bill – with a zero balance. And with the paid meal came a $100 gift card for a future dinner at the restaurant.
Chandra has had some remarkable mentoring from this general manager. When we talked about the experience she explained how she learned that the motive behind caring isn’t because it’s good for business. You care because it’s good for life. And if you do what’s good for life, it will be good for business.
Here are three lessons about caring from Aaron the restaurant manager:
  1. S-l-o-w d-o-w-n. Caring isn’t a program. It’s not a technique or a strategy or a ploy. Caring is who we are. Caring, like beauty, is all around us. But we have to pause long enough to see it, to let it come through us, to bring it out to the world around us. On my bookshelf is a book I inherited from my mother at the time of her death. It is book written in 1930 by Nellie L. McClung, and signed personally to her family when mom was nine years old. Nellie became an inspiration to Joyce all her life. Within the pages, Ms. McClung makes a most profound statement: “We are clever people, efficient and high-powered, but in our zeal to get things done we are forgetting the simple art of living.” The simple art of living requires us to slow down enough to observe what is around us.
  2. Everyone has value. Years ago, in a university class taught by the late Dr. Stephen R. Covey, we were given a mid-term exam with a question, “What’s the name of the person who keeps this building clean?” While we all failed the test that day, I didn’t fail to get the lesson. People are what matter. Caring transforms the “bank teller,” the “restaurant server,” the “janitor,” or the “customer,” from an object into someone with a name and a story, with needs and wants, goals and aspirations, and a desire to belong and to feel good about their contribution. At Moxie’s that night, it wasn’t about the free meal or the champagne or the gift card. It was about someone taking the time to acknowledge another’s pain, even in the midst of a busy shift. It was about taking a few brief moments to listen and thus nourish the human spirit. It was about the value of human goodness. It was about taking the time to care.
  3. It’s about passion and purpose. Last week I had the good fortune to speak to a group of school teachers in an elementary school in my community. Before my presentation, Greg Woitas, the principal, took me around his school and shared the love that his teachers put into their work and their students. I was struck, as I am by so many leaders in education, by his passion and sense of purpose. He beamed when he introduced me to his staff and spoke so highly of their efforts and their deep love for children. It was an old building, but on the inside it shone brightly with the power of caring.
A sequoia can live two thousand years. A domestic cat does very well if it makes it to twenty. A mayfly: born at sunrise, gone by nightfall. Each life is complete in itself. The quality of an individual life has nothing to do with how long it lasts, and everything to do with how it is lived. Sometimes people come into our lives for a moment, a day, or a lifetime. It matters not the time we spend with them, but how our lives are impacted during that time.

Words Matter

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A participant in one of my leadership development programs in Oklahoma wrote me this week giving tribute to his late mother and the impact she had on his life. It has obvious application for parents and for all of us who are committed to having a positive impact on those we serve and love. Whether a relationship with a family member, an employee, or an interaction with the cashier at the supermarket, remember, words matter. 

 

WORDS MATTER
A Tribute To Mom
(with permission)
 
Through my work in social services and as a college professor, I am in a unique position to observe human behaviors, and I often have opportunity to be a compassionate, listening ear for a younger generation.  I see the long-term impact a parent’s negative words can have on individual self-worth.  I share my story this year in hopes that parents realize the tremendous, long-term power their words can have.
Twenty-two years ago tonight the trajectory of my life changed. I remember it as if it were yesterday. It was the night my mother passed from this life into the next. I am fortunate I had the opportunity to spend the last few hours with my mom, visiting and enjoying time together. I still remember the last words she spoke to me, “I love you, and I’m so very proud of you”. Her words are a cherished memory that continues to sweeten as time moves forward.
Each year on the anniversary of her death I find myself in a very introspective frame of mind, seeking to identify the areas of growth I have experienced in the previous twelve months. Through the years, I have come to recognize that the emotional turbulence brought about by my mom’s death, while deeply painful, has become the catalyst for personal growth. The turbulence I once feared has transmuted and emerged as a powerful wind providing lift that has enabled me to soar to new heights and allowing me to become the person I am.
This year the anniversary has been no different; it has been a time of remembrance and evaluation. As I consider the lessons learned, the personal growth I have achieved, and new concepts revealed, I realize that the greatest gift I ever received from my mom is not found in tangible things that can be held in the hand; instead, it is in the last words she spoke to me, “I love you, and I’m so very proud of you.”
I did not know it at the time, but her words would have a profound impact on my life and personal development, so much so that it has taken twenty-two years for me to become fully aware to what extent. In her last words she provided love, acceptance, and validation. Her words fostered a new personal freedom enabling me to continue to grow and evolve into the person I have always been meant to be. My mom was a very skilled wordsmith, always choosing her words carefully. I believe her last words to me were purposeful and deliberately selected, all the while knowing the long-term impact they would have.
What a powerful, extraordinary gift I received that night; one that continues to impact my life twenty-two years later. WORDS HAVE POWER! One lesson to share with others is this, parents have the ability to influence and shape their child’s life even in the parent’s absence. Parents, your words will do one of two things, they will provide empowerment or inflict rejection and pain. Choose your words carefully as they will influence the life of your child for many years to come.
I feel so very blessed to have had a parent who always tried to empower, even in her absence. Thank you for that gift mom, I miss you!

THE OTHER EVEREST – Navigating The Pathway to Authentic Leadership

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As I design and deliver leadership development programs for organizations across the continent, one word that forms a common thread amid every person I meet today is the word
busy. Everyone is busy. When I ask,” How are you today?” the reply is always, “I’m busy!” Busy has become a badge of honour. If, for some reason, you aren’t “busy,” it implies that somehow you are less than capable. You aren’t in demand. There is something wrong with you.
My response is, “So… is it a good busy?”
Then comes a pause. We intuitively know there is a difference between good busy and bad busy, but without time to stop and reflect on the question, it’s not possible to answer it. It’s an old and ironic habit of human beings to run faster when we have lost our way.
Peter Drucker, the esteemed management guru, said once “… There is nothing so useless as doing something efficiently that should not be done at all.” Amid the tyranny of the urgency of the demands of the world, how do we know if we are doing something efficiently that “should not be done at all?”
I see conscious leaders today struggling between having confidence in their capacity to live a life of purpose, and yielding to the daily demands of others. By too easily yielding to what is pressing, practical and popular, we have sacrificed the pursuit of what is in our hearts.
I know from my own research, and my more than thirty years of experience in the leadership development field, that the world is in need of leaders who are committed to substance over superficial, character over charisma, and service over self-interest. In short, we need leaders who are authentic – people whose inner compass guides their daily actions and who inspire trust by being honest and real.
To come to this place of impact and influence requires slowing down, going inside, and developing a relationship with an interior self. It’s about finding one’s voice – away from the voices of the world. To attain the capacity to influence in today’s changing and demanding world, along with the depth to lead with a strong authentic presence requires an innerjourney, a journey to one’s heart, a journey to what I call the “Other Everest.”
It is my intention to create authentic communities of like-minded leaders – difference makers who are committed to making a positive impact. To accomplish this, I’m facilitating a three-day retreat on Authentic Leadership from April 24-27 at the Banff Centre. I am inviting you to join me…
In this public workshop we will create a space to pause, go inside, and connect with your authentic self. If you are committed to be a better leader through increased self-awareness and a stronger, clearer purpose and presence, and could benefit from a community of support with other authentic leaders, join me for a renewed perspective on leadership and a life-changing experience.
Each of us has within us a calling. While the outside world pushes us, something within pulls us. Let your deepest desires lead you. If this sounds like a journey you would like to embark upon, join me April 24 – 27 in Banff.
And Remember: whenever you are in doubt, resist the natural human tendency to go faster, and instead, choose to go deeper.