Q12 Engagement Survey: Who is Responsible?
The Q12 Talent Engagement Audit The Gallup Q12 (https://q12.gallup.com) is a survey designed to measure employee engagement. The instrument was the result of hundreds of focus groups and interviews. Researchers found that there were 12 key expectations that when satisfied, form the foundation of strong feelings of engagement. So far more than 90,000 work units […]
THE IMPOVERISHMENT OF ATTENTION
A first-grade teacher recently told me of a sad trend among her students. At the end of the day, she stands in the playground waving good-bye as her kids climb into the backseats of their parents’ cars. As they excitedly scramble into the car seats she witnesses their enthusiasm as they can’t stop talking about […]
The Essential Matters – What Is Your Reason For Being?
Last month I was meeting with a group of very talented managers in a debrief session for an event I facilitated in December. We were discussing, among other things, employee engagement when one of the leaders said that what he learned in my session is that employee engagement can be boiled down to one word: […]
Humanizing Our Workplace: Leading With Care Rather Than Fear
A long-time client told me a few weeks ago that his first task, as a recently hired manager in a power company, was to “humanize” the plant. When I asked what he meant by this, he explained that he was brought in to change the culture from one that was described as “management by chopping […]
From New Year’s Resolutions To New Year’s Renewal
Making New Year’s resolutions is for those interested in growing, being a better person, and improving themselves. New Year’s is a good time for taking an inventory of our lives to discover where changes need to be made. Just as the fiscal year end of a business provides an opportunity to take an inventory of […]
The Annual Review: Assess and Refocus
I took a couple of days between Christmas and New Years for my annual inventory of the past year and to clarify my key priorities for the coming year. I always get inspired and find it valuable to review my successes and mistakes of the past year, and then carefully and thoughtfully examine my priorities […]
New Year’s Resolutions – or New Year’s Revolutions
It’s that time of year when people make all kinds of resolutions: lose weight, spend less, quit smoking, improve a relationship, etc. But so often these resolutions turn into clubs to hit ourselves with come February when we are already off track. Here are some suggestions for turning resolutions into revolutions: lasting change in your […]
Christmas Is About Opening Your Heart, Not Your Wallet
I heard a great quote this week on a movie trailer: “I don’t like Christmas, but I like getting presents.” This could be said about me. Every year I say to myself, “I don’t like all the materialism that comes with Christmas… Santa is a myth perpetrated by the consumer marketplace to get people spending […]
Holidays, Rest, and Renewal
A coaching session with an executive earlier this week reminded me that this time of year is so hectic: social obligations, family commitments, shopping malls, company parties. Is it really meant to be so crazy? Our family has made it a habit to stop, reflect, and design the holidays in a way that is right […]
Culture and Kindness
This week I presented to an amazing group of education and health care leaders – an organization called Ever Active Schools: professionals who are committed to building programs in our schools that will get – and keep – kids healthy. I always get inspired when I am with a group of passionate visionaries who are […]
