What’s The Difference Between Servant Leadership vs. Pleasing Leadership?

I see many leaders trying too hard to make their direct reports happy under the auspices of “servant leadership.” Entitlement is bred in this kind of culture, thinking that we are obligated to give our employees everything they ask for. It’s like parenting, trying to do too much for our children, trying taking away all […]

Jumping Out Of Bed: Creating An Inspired Workplace

“Going to work is a chore. It’s just a job. A necessary evil. A prison sentence. Doing time. Collecting a paycheque. I hate it.” How often have you heard someone talk about his or her work in these terms? Perhaps you have spoken this way yourself on occasion. Perhaps you speak this way more often […]

How Do You Know If You Are A Good Enough Leader?

Recently I had tea with good friends who are parents of a beautiful and energetic eighteen-month-old boy. They are at a challenging stage, trying to build a business together, parent a toddler, keep their relationship strong, and get it all “right.” It brought me back to my early years of parenting. At one point in […]

Where Does Commitment Come From? How To Inspire People

Leadership is about creating cultures that inspire people, build commitment, and harness energy. As I sit on the plane returning from San Francisco this weekend, I reflect on some of the critical factors I have found in creating an engaging culture. Having just finished re-reading James Kouzes and Barry Posner’s book, Encouraging The Heart, I […]

Culture Trumps Talent

The key challenge for any hockey coach is to create the necessary bonding, team chemistry – or what I call culture – to get the job done.  In other team sports, we have seen superstars with enormous individual talent come together for the olympics, for example, but were not able to gel as a team, […]

Corporate Culture

I’ve been observing and learning from some of the best companies in Canada these days. Some time ago, I had the opportunity to spend some time with Sean Durfy, former President and CEO of WestJet (“Durf,” they call him around WestJet). WestJet, one of Canada’s icon companies, has a vision that they will be one […]

Constancy: Success Lies In Your Habits

Walt Disney had four keys to success. One of them was constancy. I interpret constancy as “staying on the path whether or not you are in the mood.” However, first you have to have a path, a direction a vision. And then you have to stay with it even when you are bored, fearful, or […]

Inspire, Illuminate and Encourage Authenticity in Leaders

If anyone out there is attempting to grow thier business to a new level (and who among us is not), It can often be helpful to revisit your mission statement. The passion and promise of our business is to build cultures of trust that attract, retain, inspire, and unleash greatness. Its about making this world […]

Tragedy As A Gift In Disguise

Over the years, I have learned that every life circumstance, even a tragedy, provides an opportunity to grow. A friend recently told me of how she had lost her farm and her home that she loved so much in a horrible fire. Everything she owned and collected for more than sixty years was destroyed. “At […]

Smart Vs. Healthy: Unlocking Your Organization’s Potential

What would you rather be: smart or healthy? Do you know a smart person who is not reaching their potential because of poor health? You can be brilliant, but if you are depressed, sick, or suffering from low energy, chronic pain, or inflexibility, your capacity will be diminished. It doesn’t matter how smart you are, […]